Sandra Gomez
Burnaby,British Columbia
Summary
Highly skilled Functional Analyst with a strong background in analyzing, designing, and supporting operational applications. Known for identifying system enhancements and modifications, improving overall business processes. Strengths include exceptional problem-solving skills, thorough understanding of data management, and proficiency in cross-functional team collaboration. Previous work has resulted in improved efficiency and increased productivity through streamlined systems.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Functional Analyst
Direccion General Maritima
Bogota, BOGOTA D.C.
01.2021 - 12.2024
- Conducted training sessions for end users on newly implemented systems and applications.
- Performed functional modeling and created wireframes as needed for review and feedback with greater user community.
- Worked with product owners and user groups in lessening backlogs.
- Provided support for comprehensive project documentation updates on procedures, presentation guides, training materials and user communications.
- Developed process flows, user stories and UML diagrams to document business processes.
Project Manager
TMS SAS
Bogota, BOGOTA D.C.
03.2018 - 01.2022
- Created and implemented processes to ensure successful completion of projects.
- Developed and maintained project plans, timelines, and budgets.
- Produced thorough, accurate and timely reports of project activities.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Generated and tracked change orders and other contractual modifications affecting budget and schedule.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
Supply Chain Manager
Axesat S.A
Bogota, BOGOTA D.C.
02.2014 - 02.2018
- Managed cross-border logistics, including customs compliance and international shipping regulations.
- Oversaw warehouse operations including receiving, storage, packing, unpacking, shipping, receiving functions.
- Managed the procurement activities of goods or services from vendors or subcontractors according to corporate policies.
- Kept supply and demand in balance to support production goals and optimize volume.
- Directed logistics operations, including warehousing and transportation, to enhance distribution efficiency.
- Monitored supplier performance metrics such as quality, cost, lead time, and delivery accuracy.
Education
Graduate Certificate - Management Information Systems
Jorge Tadeo Lozano
Colombia08-2001
Post-Graduate Certificate - Project Management
EAN University
ColombiaSkills
- Software testing
- Workflow Analysis
- Software development lifecycle
- Use case development
- Business process analysis
- Functional specifications
Certification
· Internal Auditor ISO9001:2015, SGS, 2017
· ITIL@ Foundation Certificate in IT Service Management, 2021
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Functional Analyst
Direccion General Maritima
01.2021 - 12.2024
Project Manager
TMS SAS
03.2018 - 01.2022
Supply Chain Manager
Axesat S.A
02.2014 - 02.2018
· Internal Auditor ISO9001:2015, SGS, 2017
· ITIL@ Foundation Certificate in IT Service Management, 2021
Graduate Certificate - Management Information Systems
Jorge Tadeo Lozano
Post-Graduate Certificate - Project Management
EAN University
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