Sandra Galindo
Pittsburg
Summary
Self-motivated and result-oriented Administrative Assistant with 4 years of experience skilled in calendar management, handling communications, coordination, datasheet compilation, and MS Office, Excel, and Outlook. Possesses significant experience in providing excellent customer service. Adapt at multitasking as well as effectively collaborating with cross-functional teams in a fast-paced environment. Looking to procure a position with your establishment. Areas of Expertise include
Overview
5
5
years of professional experience
1
1
Certification
Work History
Youth Development Professional
Boys and Girls Club
11.2023 - Current
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Assisted with educational needs through tutoring and homework assistance.
- Implemented effective strategies for managing challenging behaviors while maintaining a safe and supportive atmosphere within our programs.
Administrative Assistant/Receptionist
United States Navy
09.2019 - 09.2023
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Provided secretarial and office management support while building cooperative working relationships
- Inventoried and ordered supplies for office
- Scheduled appointments, meetings, and events for management staff
- Responded effectively to sensitive inquiries or complaints
- Maintained accurate department and customer records
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Directed customer communication to appropriate department personnel
- Composed correspondence, reports and meeting notes
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk
- Handled incoming calls and directed callers to appropriate department or employee
- Created spreadsheets in Microsoft Excel for record-keeping and reporting
- Responded to customer issues to provide immediate resolution and improve retention
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations
- Composed, edited and typed complex memos and reports with job-related software
- Assisted with customers pay
Education
No Degree - Medical Assisting
Carrington College
380 Civic Drive, Unit 300, Pleasant Hill, CA 9452305-2025
Skills
- Sensitive Material Handling
- Valid Driver's license
- Records Management Systems
- Communication Skills
- Customer Service Skills
- Microsoft
- Excel
- Outlook
- Technologically Savvy
- Attention to Detail
- Team collaboration
- Problem Solving
- Documentation skills
- Program planning
- Youth mentoring
- Multi-tasking
- Task Prioritization
- Judgment and Decision Making
- Research Skills
- Analytical Skills
- CPR Certified
- Secret Clearance
- Accounting Support
Certification
- CPR/AED Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Youth Development Professional
Boys and Girls Club
11.2023 - Current
Administrative Assistant/Receptionist
United States Navy
09.2019 - 09.2023
No Degree - Medical Assisting
Carrington College
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