Sandra Furtado
Cambridge,ON
Summary
Dedicated and organized Operations Manager with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. Broad experience includes office management, accounts payable, database management, vendor negotiations and contract management.
Overview
27
27
years of professional experience
Work History
Operations Manager
Validus Research Inc
WATERLOO , Ontario
04.2012 - Current
- Provide a broad variety of accounting tasks, technical assistance, research/implementation, and administrative support.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Oversaw budget management, vendor contracts, data management and account payable activities.
- Enforced federal, and local company rules for compliance, safety and operations.
- Oversaw event logistics, venue scheduling and accommodations.
- Coordinated vendors, timelines and budgets for events.
Credit and Office Manager
Tepperman's Furniture Store
London , ON
04.2006 - 04.2012
- Oversee London finance and office operations
- Collected customer fees, managed refunds and provided complete sales documentation.
- Recruited, hired and trained employees on application of projects, customer relations and customer service.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Analyzed applicants' financial status, and credit evaluations to determine feasibility of granting loans.
Assistant Store Manager
Southland Canada
London , ON
01.1996 - 12.2005
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Handled scheduling for store shifts to achieve adequate staffing.
- Maintained inventory by checking merchandise to determine levels.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
Education
Bachelor of Arts - Sociology
06.2010
Diploma - Accounting And Computers
1995
Diploma - Legal Assistant
1994
Skills
- Ability to consistently perform at a superior level with respect to both the accuracy and volume of work completed
- Self-motivated and goal-oriented, capable of working in a fast-paced and changing environment
- Strong problem-solving, analytical, and priority management skills
- Records Organization and Management
- Customer Relations
- Special Events Planning
Timeline
Operations Manager - Validus Research Inc
04.2012 - Current
Credit and Office Manager - Tepperman's Furniture Store
04.2006 - 04.2012
Assistant Store Manager - Southland Canada
01.1996 - 12.2005
University of Western Ontario - Bachelor of Arts, Sociology
Toronto School Of Business - Diploma, Accounting And Computers
Fanshawe College of Applied Arts And Technology - Diploma, Legal Assistant
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