Sandra Ekpenisi
Toronto,ON
Summary
SUMMARY OF QUALIFICATION Proven team management skills in a fast-paced environment, communicating with stakeholders as well as adequately multi-tasking to deliver business values and ensure customer satisfaction in realizing organizational strategic goals. Successful track record in problem-solving and team collaboration which resulted in an increase in overall team performance of 60%. Sound grasps of IT business analysis and analytical skills, documenting business needs for projects and supporting project teams while working independently. Designed strategic activities directed at strengthening various team to ensure success. Partner with cross functional departments to align on business objectives, preferred communication channels and quarterly expectations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Retail Management (People Department Manager)
McDonald's -HU-A-KAM- ENTERPRISE
2019.09 - Current
- Ensuring optimization of daily costs, inventory, and waste control using Microsoft Excel
- Evaluating employee onboarding programs and presenting strategic improvement recommendations to upper management.
- Implementing performance reviews and motivational strategies to elevate HR team results.
- Engage in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Recruiting, interviewing, hiring employees, and implementing programs to promote positive feedback and engagement.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Monitored employee performance and identified performance gaps for corrective action.
- Conducted employee hiring and exit interviews.
- Led staff meetings to develop strategies that would positively influence workplace relationships.
- Supervised consultant and business analyst teams, comprising oversight of performance reviews and staff development, training and coaching initiatives.
Mentor, Mentoring Program
Ryerson University
2018.09 - 2020.06
- Supplied proper guidance and support to incoming first years to warrant a smooth transition into Ryerson University
- Shared insight on general issues faced by first-year retail students and provided tips on how to tackle them
- Joined equity-seeking group focused on addressing problems frequently faced in technology, business, and math programs, and developed solutions to overcome these difficulties.
Orientation Leader
Ryerson University
- Helped with setting up of events and tearing down afterwards
- Created a safe and welcoming space by creating interactive activities in assigned groups
- Showed incoming Ted Rogers Business Management students around campus.
- Helped students troubleshoot and resolve issues with registration
- Planned and executed efficient tour routes by using maps and other navigational tools
- Collaborated with other tour guides to provide a comprehensive and enjoyable experience for incoming first-year students
Education
Bachelor of Commerce - Retail Management
Ryerson University - Ted Rogers School of Management
06.2020
High School Diploma -
Niagara Christian Collegiate
Fort Erie, ON06.2016
Skills
- Technical Skills:
- MS Office, Jira, Visio, SQL
- Business Objective Analysis
- Crew Scheduling, Training and Development
- Employment Needs and Revenue Forecasting
- POS Inventory System Operation and Management
- Recruitment and Hiring
- File and Records Management
- Employee Engagement Strategies
- Workforce Improvements
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Management (People Department Manager)
McDonald's -HU-A-KAM- ENTERPRISE
2019.09 - Current
Mentor, Mentoring Program
Ryerson University
2018.09 - 2020.06
Orientation Leader
Ryerson University
Bachelor of Commerce - Retail Management
Ryerson University - Ted Rogers School of Management
High School Diploma -
Niagara Christian Collegiate
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