Sandra Dube
Calgary
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
13
13
years of professional experience
Work History
Cashier
Carters OshKosh
02.2021 - 05.2024
- Maintained a clean store appearance, folding clothes and organizing them into the proper store sections
- Close attention to detail and excellent organizational skills, required when merchandising new products into the store
- Ability to build strong customer relationships, compelling customers to want to return for future shopping
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Showroom Sales Consultant
Pete the Plumber
07.2020 - 04.2022
- Assisted in maintaining a visually appealing showroom, ensuring proper display of products for easy access and viewing.
- Boosted showroom sales by providing exceptional customer service and product knowledge to clients.
- Handled client inquiries efficiently by utilizing expert product knowledge and problem-solving skills for successful outcomes.
- Coordinated special orders for customers, ensuring timely delivery while maintaining clear communication throughout the process.
- Increased client satisfaction by addressing their needs and concerns promptly and professionally.
Cashier
Sobeys
02.2017 - 06.2019
- Built relationships with customers to encourage repeat business by providing them a positive shopping experience.
- Enhanced customer satisfaction at checkout through efficiency and accuracy.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area and customer washrooms.
- Worked flexible schedule and extra shifts to meet business needs.
Key Holder
Nygard
10.2013 - 01.2015
- Close attention to detail and excellent organizational skills, required when product merchandising.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Key Holder
Laura Canada
09.2011 - 09.2013
- Ability to successfully deal with a high pace environment during promotional periods, while continuing to ensure exceptional customer experiences.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in hiring and training new employees, fostering a collaborative team atmosphere.
- Provided positive first impressions to welcome existing, new, and potential customers.
Skills
- Customer service excellence
- Reliability and dependability
- Cash handling and management
- Customer relations
- POS system operations
Timeline
Cashier
Carters OshKosh
02.2021 - 05.2024
Showroom Sales Consultant
Pete the Plumber
07.2020 - 04.2022
Cashier
Sobeys
02.2017 - 06.2019
Key Holder
Nygard
10.2013 - 01.2015
Key Holder
Laura Canada
09.2011 - 09.2013
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