Accomplished and compassionate social work leader with 10+ years' experience advancing equity through strategic leadership, trauma-informed counseling, and program innovation. Proven success in improving outcomes for marginalized communities through anti-oppressive practices, inter-agency collaboration, and evidence-based interventions. Skilled at fostering inclusive environments, leading organizational change, and guiding diverse teams in delivering impactful services.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Confronting Anti-Black Racism Facilitator
Ontario Association of Children's Aid Societies (OACAS)
01.2022 - Current
Facilitate provincial training workshops on confronting Anti-Black Racism for child welfare professionals, particularly leaders reaching over 500 participants across Ontario.
Developed and delivered interactive, trauma-informed, and culturally responsive curriculum tailored to the lived experiences of Black children, youth, and families involved in child welfare systems.
Co-led transformative learning sessions that fostered critical reflection on systemic anti-Black racism and supported agencies in implementing equity-focused organizational change.
Partnering with Black community leaders, child welfare agencies, and stakeholders to ensure content aligned with provincial directives and grassroots advocacy.
Conduct pre- and post-assessment evaluations to measure impact, showing increased participant awareness and commitment to anti-Black racist practice.
Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
Increased participant engagement by incorporating interactive activities and group discussions into sessions.
Identified areas in need of improvement and implemented solutions.
Promoted continuous learning within the organization by sharing best practices and lessons learned from various facilitation experiences.
Provided constructive feedback to participants during debriefing sessions, fostering personal growth and skill development.
Led virtual training sessions using web-based platforms while maintaining high levels of participant interaction and engagement throughout the event duration.
Couples, Family, & Individual Therapist
Reestablishing Connections Therapy
01.2020 - Current
Established and scaled a private therapy practice, delivering culturally responsive, person-centered, and Christian-integrated counseling to over 100 clients annually.
Achieved an 85% client success rate through individualized, evidence-based treatment plans using DBT, CBT, Narrative Therapy, and the Gottman Method.
Enhanced community mental health literacy by 40% through the creation and facilitation of trauma-informed psychoeducational workshops.
Conducted in-depth clinical assessments and neuropsychological evaluations, guiding targeted interventions for issues including anxiety, depression, and relational distress.
Provided crisis support within an anti-oppressive and intersectional framework, ensuring clients' cultural, systemic, and spiritual realities were central to therapeutic care.
Developed comprehensive treatment plans for clients, resulting in improved mental health and wellbeing.
Collaborated with interdisciplinary teams to provide holistic care for clients with complex needs.
Engaged in ongoing professional development opportunities to stay current on best practices in the field of mental health counseling.
Established a trusting rapport with clients, fostering open communication and facilitating effective therapy sessions.
Served as a liaison between clients, families, and other professionals to promote coordinated care and clear communication among all stakeholders.
Utilized diverse therapeutic approaches, such as cognitive-behavioral therapy and dialectical behavior therapy, to meet the unique needs of each client.
Demonstrated cultural competence in working with diverse populations, delivering culturally sensitive care that promoted understanding and acceptance among all parties involved.
Advocated for clients'' needs within various systems, helping them navigate barriers to accessing necessary resources and services.
Improved client outcomes by regularly reviewing and updating treatment goals based on progress and feedback.
Provided psychoeducation to clients on various mental health topics, empowering them to make informed decisions about their care.
Document patient information, treatment plans, and patient responses.
Maintained strong relationships with referral sources, leading to a consistent influx of new clients seeking treatment.
Coordinated with insurance providers to secure coverage for clients'' mental health services, increasing accessibility to high-quality care.
Conducted thorough assessments of new clients to accurately identify presenting issues and develop appropriate interventions.
Family Counsellor
Holy Family Coptic Catholic Church
01.2017 - Current
Reduced family conflict by 50% through strategic counseling and conflict resolution interventions tailored to client needs.
Pioneered a culturally sensitive, family-focused therapy model, increasing engagement by 70% and improving long-term relationship outcomes.
Led mental health education initiatives, reaching over 300 parishioners and increasing community access to mental health resources and awareness.
Designed individualized treatment and behavioral modification plans, supporting family reunification, emotional regulation, and sustained personal growth.
Provided crisis support and coordinated care with external professionals to ensure timely access to specialized services and long-term client stability.
Conducted intake and needs assessments to set therapeutic goals and establish professional relationships with clients.
Maintained accurate and thoroughly documented notes and client records in accordance with licensing standards.
Facilitated on-going assessment of patient and family needs and implementation of interdisciplinary team care plan.
Improved family communication by utilizing evidence-based therapeutic techniques.
Empowered clients by teaching effective problem-solving strategies and building resilience within the family unit.
Led workshops focused on topics such as communication skills, conflict resolution, and stress management, enhancing participants'' overall wellbeing.
Case Management Coordinator
Native Child & Family Services
01.2019 - 01.2021
Spearheaded anti-human trafficking support initiatives, supporting over 150 clients with culturally safe care.
Led anti-human trafficking initiatives that provided trauma-informed, culturally grounded support to over 150 Indigenous clients, improving safety and access to essential services.
Developed and implemented peer mentorship programs, three of which were adopted by partner agencies, strengthening community leadership and support networks.
Facilitated 20+ community workshops and professional trainings, raising awareness of colonialism and systemic racism's impact on trafficking and social marginalization.
Integrated Western and Indigenous healing models in treatment planning, using Narrative Therapy, Critical Race Theory, and wraparound supports to enhance client stability.
Collaborated with interdisciplinary teams and external agencies, advancing equitable service coordination and policy advocacy rooted in anti-oppressive frameworks.
Fostered professional networks and relationships with service and resource providers to promote continuity and quality of care for clients.
Participated in ongoing professional development opportunities, staying current with industry best practices and emerging trends in case management.
Collaborated with insurance companies to obtain authorizations for needed services while minimizing out-of-pocket costs for patients.
Streamlined case management processes for improved efficiency and patient satisfaction.
Ongoing Child Protection Worker (Intern)
Peel Children's Aid Society
01.2019 - 01.2020
Streamlined access to critical services such as housing, education, and domestic violence support, significantly reducing wait times for at-risk families.
Developed and implemented family improvement plans that contributed to reunification and enhanced child safety in complex, high-risk cases.
Conducted home assessments and prepared legal documentation, playing a key role in court proceedings and child welfare planning.
Led parenting workshops and student support initiatives, boosting academic success and emotional well-being for children involved in protection services.
Established rapport with clients quickly, fostering trust and creating a supportive environment conducive to open dialogue about sensitive issues affecting their lives.
Provided crisis intervention services to protect children from harm or abuse in emergency situations.
Enhanced family functioning through the development and implementation of tailored case plans.
Facilitated supportive services and counseling for family members to address special concerns.
Strengthened communication among team members through regular meetings, case reviews, and information sharing sessions.
Program Coordinator
H.E.A.L Network
01.2016 - 01.2019
Designed and implemented school-based inclusion programs that reduced disciplinary incidents among BIPOC students by 35%, fostering safer and more equitable learning environments.
Mentored and counseled over 300 students, resulting in measurable improvements in academic performance, emotional well-being, and behavioral outcomes.
Developed cross-cultural education and mental health initiatives, increasing student awareness of identity, oppression, and resilience through an anti-oppressive, trauma-informed lens.
Led targeted crisis interventions and personalized support plans, addressing systemic barriers and improving outcomes for high-needs youth.
Collaborated with educators and families to implement consistent behavioral strategies, strengthening the school-home support network and promoting holistic student development.
Settlement Family Counsellor (Intern)
Newcomer Centre of Peel
09.2018 - 12.2018
Provided culturally responsive, CBT-informed counseling to newcomer families, addressing trauma, reunification, and emotional adjustment during the settlement process.
Facilitated access to critical services by supporting over 100 applications for housing, financial aid, and transit, improving clients' stability and integration.
Developed individualized treatment plans that enhanced family cohesion, mental wellness, and successful adaptation to new environments.
Collaborated with legal, housing, and health agencies, delivering holistic, wraparound support for families facing immigration and child protection challenges.
Identified and acted on child protection concerns, ensuring client safety and legal compliance through timely reporting and intervention.
Child & Youth Case Manager
Calvary Child and Family Services
01.2012 - 01.2016
Coordinated over 80 individualized care plans with a 90% family satisfaction rate, delivering trauma-informed, client-centered support to children and youth.
Introduced culturally relevant programming that significantly boosted client engagement and fostered inclusive service environments.
Forged partnerships with five local agencies, expanding wraparound service delivery and improving access to mental health, education, and housing support.
Organized a citywide anti-oppressive practice conference, engaging over 500 professionals and driving equity-focused collaboration in youth care.
Developed holistic activity plans that addressed the physical, emotional, and educational needs of residents, enhancing well-being and developmental outcomes.
Program Coordinator
Dufferin Peel District School Board
01.2012 - 01.2015
Designed and launched the “Sisters of Substance” program, empowering over 300 Black and racialized girls across multiple schools and earning widespread recognition for improving student well-being.
Developed therapeutic frameworks and program toolkits grounded in anti-oppressive, trauma-informed, and CBT-based principles, ensuring culturally responsive mental health support.
Built collaborative partnerships with school leaders, families, and clinicians to ensure program sustainability and holistic student support.
Facilitated impactful individual and group sessions, enhancing students' emotional regulation, peer relationships, and self-esteem.
Led continuous program evaluation and refinement, driving long-term success through data-informed improvements and stakeholder feedback.
Social and Community Outreach Coordinator
University of Toronto Mississauga Women's Resource Centre
01.2008 - 01.2013
Led supervision and professional development of a multidisciplinary team, overseeing performance evaluation, case consultations, and inclusive service delivery for a diverse student population.
Developed and executed campus-wide outreach strategies, significantly increasing student awareness and engagement with counseling and support services.
Built and strengthened partnerships with campus and community organizations, including Indigenous student services, student unions, and safety networks, enhancing collaborative support pathways.
Planned and facilitated public forums, school outreach programs, and community events, raising awareness of gender-based issues and equity-focused resources.
Created and delivered mental health training and resource materials for students, faculty, and staff, advancing trauma-informed, anti-oppressive practices across campus.
Youth Director
Holy Family Coptic Catholic Church
01.2006 - 01.2013
Developed and led faith-based youth programs that served over 200 children annually, promoting spiritual growth, leadership, and social responsibility.
Forged partnerships with community agencies and city departments, expanding access to cultural and recreational experiences that enriched youth development.
Created inclusive, accessible curricula that engaged diverse learners and increased participation across all youth demographics.
Recruited, trained, and supervised 50+ volunteers, building sustainable program capacity through strong team leadership and coordination.
Boosted youth engagement by 30% through targeted outreach initiatives and dynamic weekly spiritual meetings and peer support sessions.
Education
Master of Social Work -
University of Windsor
Windsor, ON
05.2020
Honors Bachelor of Arts - Social Science, Political Science, Psychology
University of Toronto
Toronto, ON
06.2013
Skills
Leadership in clinical and community settings
Program development & strategic planning
Trauma-informed & culturally competent care
Stakeholder engagement & collaboration
Equity, diversity, and inclusion (EDI) implementation
Lead Regional Advocate for the Prairies Region at Canadian Association of Elizabeth Fry SocietiesLead Regional Advocate for the Prairies Region at Canadian Association of Elizabeth Fry Societies
Support Worker at Ontario Personal Support Worker Association — Central OntarioSupport Worker at Ontario Personal Support Worker Association — Central Ontario