Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Sandra Caballero

Portola

Summary

Dynamic Office Manager at Holy Family Catholic Church with expertise in bookkeeping and office organization. Proven ability to enhance operational efficiency and resolve conflicts effectively. Skilled in database management and maintaining confidential records, ensuring seamless office functions and superior service delivery. Committed to fostering positive relationships and supporting organizational goals.

Overview

15
15
years of professional experience

Work History

Office Manager

Holy Family Catholic Church
Portola
09.2013 - Current
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Maintained proper documentation of employee personnel.
  • Responded to parishioner inquiries via phone or email in a professional manner.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Mediated conflicts between parishioners and facilitated effective resolutions to disputes.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Used judgment and initiative in handling confidential matters and requests.
  • Maintained confidential records relating to personnel matters .
  • Helped maintain sacramental records for the parsh.
  • Maintained filing system for records, correspondence and other documents.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
  • Manage office inventory and placed new supply orders.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Updated and maintained databases with current information, this inlcuded family data base for all parishioners

Sales Representative

State Farm
Portola
04.2010 - 10.2011
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Greeted and assisted customers to foster positive experiences.
  • Produced sales documents, finalized deals and filed records.
  • Prepared expense reports, invoices, memos, letters and other documents as needed.
  • Created a filing system for all customer-related documents such as contracts, invoices and quotes.
  • Responded to customer concerns and issues.
  • Utilized insurance billing software to submit claims and track their status efficiently.
  • Processed payments for insurance premiums and maintained accurate records of all transactions.
  • Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
  • Performed customer service duties such as answering inquiries, providing information and resolving customer complaints.

Education

Associate of Science - Organizational Management

Axia University of Phoenix
Phoenix, AZ
09-2011

Skills

  • Office organization
  • Database management
  • Bookkeeping
  • Record management
  • Mail handling
  • Documentation and control
  • Assist in staff hiring
  • Senior leadership support
  • Office management
  • Organizational skills
  • Data entry

Languages

Spanish
Professional

Affiliations

  • I enjoy being outdoors rather its hiking, a walk or caming.
  • I enjoy traveling and surrounding myself with new cultures and getting to see othres way of life
  • What I enjoy most id spending time with family, great conversation over mouth watering food.

Timeline

Office Manager

Holy Family Catholic Church
09.2013 - Current

Sales Representative

State Farm
04.2010 - 10.2011

Associate of Science - Organizational Management

Axia University of Phoenix
Sandra Caballero