Dynamic Office Manager at Holy Family Catholic Church with expertise in bookkeeping and office organization. Proven ability to enhance operational efficiency and resolve conflicts effectively. Skilled in database management and maintaining confidential records, ensuring seamless office functions and superior service delivery. Committed to fostering positive relationships and supporting organizational goals.
Overview
15
15
years of professional experience
Work History
Office Manager
Holy Family Catholic Church
Portola
09.2013 - Current
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Maintained proper documentation of employee personnel.
Responded to parishioner inquiries via phone or email in a professional manner.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Mediated conflicts between parishioners and facilitated effective resolutions to disputes.
Managed, scheduled and coordinated office functions and activities for employees.
Used judgment and initiative in handling confidential matters and requests.
Maintained confidential records relating to personnel matters .
Helped maintain sacramental records for the parsh.
Maintained filing system for records, correspondence and other documents.
Assisted with the preparation of budgets, forecasts and financial statements.
Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
Manage office inventory and placed new supply orders.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Ordered supplies and equipment to maintain adequate inventory levels.
Updated and maintained databases with current information, this inlcuded family data base for all parishioners
Sales Representative
State Farm
Portola
04.2010 - 10.2011
Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Greeted and assisted customers to foster positive experiences.
Produced sales documents, finalized deals and filed records.
Prepared expense reports, invoices, memos, letters and other documents as needed.
Created a filing system for all customer-related documents such as contracts, invoices and quotes.
Responded to customer concerns and issues.
Utilized insurance billing software to submit claims and track their status efficiently.
Processed payments for insurance premiums and maintained accurate records of all transactions.
Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
Performed customer service duties such as answering inquiries, providing information and resolving customer complaints.
Education
Associate of Science - Organizational Management
Axia University of Phoenix
Phoenix, AZ
09-2011
Skills
Office organization
Database management
Bookkeeping
Record management
Mail handling
Documentation and control
Assist in staff hiring
Senior leadership support
Office management
Organizational skills
Data entry
Languages
Spanish
Professional
Affiliations
I enjoy being outdoors rather its hiking, a walk or caming.
I enjoy traveling and surrounding myself with new cultures and getting to see othres way of life
What I enjoy most id spending time with family, great conversation over mouth watering food.
Director & Accompanist Contemporary Choir at Holy Family Catholic Church Fort WorthDirector & Accompanist Contemporary Choir at Holy Family Catholic Church Fort Worth