Sandra Bruccoleri
Beamsville,ON
Summary
Proactive Store Manager with extensive experience in daily operations, inventory control, and employee management. Successfully resolved customer issues and improved satisfaction through targeted staff training. Skilled in visual merchandising and store layout optimization, bringing strong problem-solving and organizational abilities to drive sales and enhance customer relations.
Overview
10
10
years of professional experience
Work History
Store Manager
Creative Visions Furniture
03.2013 - 09.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
Timeline
Store Manager
Creative Visions Furniture
03.2013 - 09.2022
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