Sandra Boostrom
Summary
Dynamic Hospitality Specialist with RRCWB, recognized for enhancing guest satisfaction through exceptional customer service and effective communication. Proven adaptability in fast-paced environments, leading to improved guest experiences. Skilled in front office operations and team leadership, consistently delivering personalized solutions to meet diverse client needs.
Personable Hospitality team lead for 12 years with 24 years of success in guaranteeing customer satisfaction through personable reservation services and attendance to guests' needs. Adept at promptly assisting customers by uncovering preferences. Passionate about providing upbeat and friendly service, resulting in consistent return customers.
Overview
24
24
years of professional experience
Work History
Hospitality Specialist
RRCWB
06.2001 - 10.2025
- Assisted in managing guest inquiries and providing exceptional customer service.
- Engaged with guests to gather feedback and enhance their overall experience.
- Participated in training sessions to improve hospitality skills and industry knowledge.
- Adapted quickly to changing situations, demonstrating flexibility in a fast-paced environment.
- Collaborated with various team members to meet guests' requests.
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
Education
High School Diploma -
Father Patrick Mercredi High School
Fort McMurray, AB05-1992
Skills
- Positive attitude
- Customer service
- Multitasking and organization
- Front office operations
- Adaptability and dependability
- Team leadership
- Communicating with clients
Languages
English
Additional Information
Im an avid outdoors person with indegenous heritage Born and raised in Fort McMurray, With many relatives here in my home town. Im very motivated to try new challenges with high expectations of myself at work and play. Im available anytime as I do not have children or pets.
Timeline
Hospitality Specialist
RRCWB
06.2001 - 10.2025
High School Diploma -
Father Patrick Mercredi High School