Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sandra Binu

Toronto,ON

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience

Work History

Operations Manager

Healthy Life Physio & Wellness
11.2023 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Assistant Teacher

Discovery Preschool & Childcare
01.2022 - 05.2023
  • Completed daily reports, meal count sheets, and attendance logs.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.

Production Worker

Estee Lauder/Manpower
08.2020 - 08.2022


  • Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Organized work to meet demanding production goals.

Cashier

tim hortons
08.2020 - 12.2021
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.

Education

High School Diploma -

Girideepam
03-2017

Skills

  • Cash handling
  • Customer Satisfaction
  • Reliability and punctuality
  • Coordination skills
  • Critical thinking/problem solving
  • Time management
  • Patience and composure

Languages

English
Full Professional
Hindi
Professional Working
Tamil
Professional Working
Malayalam
Native or Bilingual

Timeline

Operations Manager

Healthy Life Physio & Wellness
11.2023 - Current

Assistant Teacher

Discovery Preschool & Childcare
01.2022 - 05.2023

Production Worker

Estee Lauder/Manpower
08.2020 - 08.2022

Cashier

tim hortons
08.2020 - 12.2021

High School Diploma -

Girideepam

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Sandra Binu