Sandra Binu
Toronto,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Operations Manager
Healthy Life Physio & Wellness
11.2023 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Facilitated smooth collaboration between departments through clear communication channels.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Assistant Teacher
Discovery Preschool & Childcare
01.2022 - 05.2023
- Completed daily reports, meal count sheets, and attendance logs.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
Production Worker
Estee Lauder/Manpower
08.2020 - 08.2022
- Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Organized work to meet demanding production goals.
Cashier
tim hortons
08.2020 - 12.2021
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
High School Diploma -
Girideepam
03-2017
Skills
- Cash handling
- Customer Satisfaction
- Reliability and punctuality
- Coordination skills
- Critical thinking/problem solving
- Time management
- Patience and composure
Languages
English
Full Professional
Hindi
Professional Working
Tamil
Professional Working
Malayalam
Native or Bilingual
Timeline
Operations Manager
Healthy Life Physio & Wellness
11.2023 - Current
Assistant Teacher
Discovery Preschool & Childcare
01.2022 - 05.2023
Production Worker
Estee Lauder/Manpower
08.2020 - 08.2022
Cashier
tim hortons
08.2020 - 12.2021
High School Diploma -
Girideepam
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