Sandra Ballesteros Aboytes
Port Hueneme
Summary
Skilled Scheduling Agent with background in coordinating and managing appointments, meetings, and events for multiple departments. Proficiency in using various scheduling software and tools to optimize efficiency. Strengths include time management, multitasking, problem-solving skills, and strong communication abilities. Noteworthy impact includes streamlining processes to improve workflow and productivity in previous roles.
Overview
21
21
years of professional experience
2007
2007
years of post-secondary education
Work History
Scheduling Agent
Clinicas Del Camino Real Inc.
Camarillo
07.2005 - 02.2026
- Managed appointment scheduling for patients at community health centers.
- Coordinated with medical staff to ensure timely patient visits.
- Utilized electronic health record systems for accurate patient information.
- Trained new staff on scheduling procedures and software usage.
- Maintained confidentiality of patient records and sensitive information.
- Assisted in optimizing scheduling processes for improved efficiency.
- Communicated effectively with patients regarding appointment details and changes.
- Responded promptly to inquiries from supervisors, team leaders or other personnel regarding scheduling matters.
- Resolved conflicts between staff members regarding scheduling issues.
Education
Hueneme High School
Oxnard, CASkills
- Appointment scheduling
- Electronic health records
- Scheduling software
- Process optimization
- Patient communication
- Time management
- Problem solving
- Training and mentoring
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Scheduling Agent
Clinicas Del Camino Real Inc.
07.2005 - 02.2026
Hueneme High School