Developed skills in a fast-paced finance environment, including data analysis and effective communication. Ability to transition into a new field by leveraging strong analytical and organizational skills. Ready to contribute to diverse teams and apply transferable skills in a new role.
• Oversaw front desk operations, ensuring a professional and welcoming environment for clients, and fostering strong customer relationships.
• Streamlined appointment scheduling to optimize resource allocation and improve operational efficiency, demonstrating strong organizational and time-management skills.
• Delivered exceptional service by resolving client inquiries and issues promptly, showcasing problem-solving abilities and attention to detail.
Data Management and Accuracy: Maintained and updated patient and client records with precision at a hospital and clinic, ensuring data integrity and avoiding scheduling conflicts
Time Management and Organization: Coordinated schedules for multiple departments at a hospital and optimized bookings at a spa to improve operational efficiency
Professional Communication: Delivered excellent client support via phone and email, resolving inquiries and ensuring satisfaction in both clinical and administrative roles
Billing and Financial Tasks: Processed insurance claims and billing at a clinic, demonstrating attention to detail and ability to handle sensitive financial information