Sandra Araiza
Santa Paula,CA
Summary
Due to my life experiences, I am committed to assisting clients/patients with alcohol and drug addiction challenges. I am very much a "people person" and enjoy interacting with people from all walks of life and feel, I can have the capacity to help people with these addictions.
Through my Addiction Drug Counselor education, I feel compelled to help others as I have learned so much about the root causes and how to assist others overcome addiction.
Overview
40
40
years of professional experience
Work History
Cashier/Customer Service Representative
Ace Hardware
03.2019 - 07.2019
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Courtesy Clerk/Cashier
Vons Grocery Store
09.2017 - 01.2019
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Assisted customers with checkout process to foster prompt and smooth transactions.
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
Assistant Store Manager
Loose Caboose Emporium
08.2011 - 01.2017
- Worked on a three acre fruit stand/agricultural property, taking care of animals, koi fish, and produce.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Grocery Clerk
Alpha Beta Grocery
07.1979 - 09.1996
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
Education
ADS Certificate - Addiction
Oxnard College
Oxnard CA05-2025
Skills
ADS R101 Overview of Addiction, ADS R102 Case Management for Treatment, ADS R103 Pharmacology of Drugs of Abuse, ADS R104 Addiction Counseling Theories, ADS R105A Group Leadership I, ADS R124 Ethics and Confidentiality, ADS R109 Counseling Addicted Families, ADS R112 Prevention, Intervention, Recovery, ADS R108 Al/Drugs And Human Development, ADS R113A Co-Occurring Disorders, ADS R118 Culture Race and Gender Diversity, ADS R200A Work Experience in ADS, ADS R210A ADS Field Experience
Timeline
Cashier/Customer Service Representative
Ace Hardware
03.2019 - 07.2019
Courtesy Clerk/Cashier
Vons Grocery Store
09.2017 - 01.2019
Assistant Store Manager
Loose Caboose Emporium
08.2011 - 01.2017
Grocery Clerk
Alpha Beta Grocery
07.1979 - 09.1996
ADS Certificate - Addiction
Oxnard College
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