Experienced and energetic administrative officer with over 5 years of experience executing projects from conception to completion in recruiting, interviewing, training and public speaking has made me highly responsible, organized, and self-motivated and also adept at building consensus amongst staff, co-workers and creating an involved workforce which fosters an environment of team work and continued growth and development across all functions.
Overview
7
7
years of professional experience
Work History
Administrative/Human Resources Officer
National Population Commission
Federal Capital Territory , Abuja
09.2018 - Current
Created reports on population trends and patterns based on census data.
Drafted correspondence to citizens regarding their participation in the census.
Managed a team of field workers responsible for collecting data from households.
Assisted in developing strategies for increasing response rates.
Researched and prepared reports required by management or governmental agencies.
Scheduled training sessions for field workers on proper survey techniques.
Facilitated workshops designed to educate local officials about relevant federal laws governing the census process.
Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Assisted with customer requests and answered questions to improve satisfaction.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Composed correspondence, reports and meeting notes.
Maintained positive working relationship with fellow staff and management.
Created comprehensive spreadsheets tracking project progress from start to finish.
Tracked and submitted employee timesheets to prepare for payroll processing.
Provided secretarial and office management support while building cooperative working relationships.
Monitored office services mailbox for business support needs and requests.
Scheduled appointments, meetings and events for management staff.
Coordinated appointments, meetings and conferences.
Monitored office inventory to maintain supply levels.
Conducted staff performance evaluations to monitor progress and individual skills.
Maintained front desk to provide positive first impression.
Reviewed and approved vendor invoices.
Planned staff and training meetings and scheduled conference rooms.
Organized and maintained filing systems for confidential documents, correspondence, and reports.
Prioritized and organized tasks to efficiently accomplish service goals.
Administrative Officer
Nigeria Customs Serivce
Federal Capital Territory , Abuja
05.2017 - 07.2018
Maintained positive working relationship with fellow staff and management.
Prepared and prioritized calendars and correspondence.
Answered phones and routed voicemails to respective employees.
Scheduled appointments, meetings and events for management staff.
Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
Maintained front desk to provide positive first impression.
Received and distributed mail, letters and packages.
Managed calendars to ensure efficient use of time; scheduled appointments as needed.
Monitored office inventory to maintain supply levels.
Reserved and managed meeting room availability.
Greeted visitors warmly upon arrival at office reception area.
Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
Leveraged MS Office such as MS word, Excel and PowerPoint skills to input and compile data gathered from various sources.
Education
Advanced Diploma - Health Office Administration
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
11-2025
Certificate - Advance Computer Studies
Aptech Institute
FCT, Aabuja
09-2017
Bachelor of Science - Human Resource Management
Limkokwing University of Creative Technology
Cyber Jaya, Malaysia
12-2016
Skills
Onboarding
Labor Agreements
Performance Evaluation
Payroll Management
Report Writing
Records Maintenance
HR Policies Expertise
Data Analyzing
Document Management
Languages
English
Professional
Timeline
Administrative/Human Resources Officer
National Population Commission
09.2018 - Current
Administrative Officer
Nigeria Customs Serivce
05.2017 - 07.2018
Advanced Diploma - Health Office Administration
Conestoga College Institute of Technology And Advanced Learning