Sandor Laczko
Saskatoon,SK
Summary
Accomplished Senior Executive in driving operational efficiency and fostering cross-functional collaboration. Spearheaded initiatives that significantly enhanced customer satisfaction and revenue growth. Proven track record in change management and executive leadership, achieving substantial improvements in productivity and operational excellence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Executive Director of Operations
Canada Post
Saskatoon, SK
05.2021 - Current
- Collaborated with sales teams to analyze market trends and develop targeted strategies for driving revenue growth in key segments or regions.
- Oversaw global supply chain operations, enhancing customer satisfaction and reducing overall lead times.
- Developed long-term strategies to drive continuous improvement in operations, resulting in increased revenue and reduced costs.
- Championed process improvements through the adoption of Lean methodologies, enhancing productivity across all departments.
Freelance Consultant
Self-employeed
Toronto, ON
08.2020 - 04.2021
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
Senior Director, Global Head of Quality
DHL Supply Chain
Bonn, Germany
04.2014 - 07.2020
- Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
- Championed continuous improvement initiatives to drive operational excellence within the organization.
- Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
- Managed risk effectively by identifying potential threats, developing contingency plans, and implementing mitigation strategies in line with overall business objectives.
Director, Standards, Quality and Environment
DHL Express
Bonn, Germany
10.2011 - 03.2014
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Education
MBA - Business Administration
The Open University
Milton Keynes, UK12.2010
Skills
Executive Leadership
Operational Efficiency
Continuous Improvement
Change Management
Cross-Functional Collaboration
Customer Relationship Management
Employee Motivation
Excellent Communication
Languages
English
Native or Bilingual
Hungarian
Native or Bilingual
French
Elementary
Russian
Elementary
Certification
First Choice Advisor
Dangerous Goods Air/Road Certificate
Airport Security Certificate
Timeline
Executive Director of Operations
Canada Post
05.2021 - Current
Freelance Consultant
Self-employeed
08.2020 - 04.2021
Senior Director, Global Head of Quality
DHL Supply Chain
04.2014 - 07.2020
Director, Standards, Quality and Environment
DHL Express
10.2011 - 03.2014
MBA - Business Administration
The Open University