Sandip Sapkota
Toronto,ON
Summary
Motivated Store Associate with thorough understanding of customer service, product merchandising, and inventory management. Strengths include effective communication skills, ability to handle multiple tasks simultaneously, and commitment to maintaining high levels of store cleanliness and organization. Notable contributions include enhancing customer satisfaction through proactive engagement and resolution of issues in previous roles.
Overview
1
1
year of professional experience
Work History
Store Associate
Dollarama
Mississauga, Ontario
09.2024 - Current
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
- Answered incoming calls regarding product inquiries or orders.
- Adhered to safety regulations when handling hazardous materials.
- Assisted customers with product selection, pricing and availability.
- Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
- Performed daily opening and closing procedures for store operation.
- Issued receipts, refunds, credits or change due to customers.
Cashier
Oh Bombay
Mississauga, Ontario
04.2024 - 08.2024
- Balanced daily transactions on a computerized point-of-sale system.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Conducted price checks for special orders or discounts as requested by customers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Business
Georgian ILAC
Toronto, ON05-2025
Skills
- Customer service
- Attention to detail
- Time management
- Returns and exchanges handling
- Retail transactions processing
- Cash handling accuracy
- Cash register operation
- Team collaboration
- Point-of-sale implementation
- Shelf stocking
- Pallet management
- Positive attitude
Languages
English
Full Professional
Nepali
Native/ Bilingual
Availability
- Full-time, open to all shifts and days
Affiliations
Blood Donation Campaign Volunteer – Volunteered in a one-week blood donation campaign in Nepal, supporting donor registration and promoting health awareness
References
References available upon request.
Timeline
Store Associate
Dollarama
09.2024 - Current
Cashier
Oh Bombay
04.2024 - 08.2024
Business
Georgian ILAC
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