Sandhya Sandhya
Old Navy
Surrey,BC
1
Language
4
years of professional experience
Dynamic retail professional with a proven track record at Old Navy, excelling in sales strategy development and team leadership. Skilled in visual merchandising and customer service, I consistently achieved sales targets while enhancing team productivity through effective training and communication. Committed to optimizing store operations and delivering exceptional shopping experiences.
Work History
Assistant Store Manager
2 Years 1 Month- Lead daily team huddles to align on sales goals and customer engagement strategies.
- Train new employees on product knowledge and customer service techniques to enhance team performance.
- Manage inventory levels, ensuring timely restocking of merchandise to meet customer demand.
- Develop visual merchandising displays that increased product visibility and drive sales growth.
- Analyze sales data to identify trends and adjust strategies for maximizing store performance.
- Implement loss prevention measures, reducing shrinkage through effective staff training and monitoring.
- Utilize point-of-sale systems effectively for efficient transaction processing; train new hires on proper usage ensuring quick adaptation.
Sales Team Leader
9 Months- Monitored sales floor operations to ensure efficient stock management and replenishment processes.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Maintained current knowledge of evolving changes in marketplace.
- Contributed to team objectives in fast-paced environment.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Led sales team meetings to discuss goals, review progress, and develop strategies for continued growth.
- Optimized store layout to maximize product visibility and enhance the overall shopping experience for customers.
Supervisor and Cast Lead
7 Months- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance productivity and teamwork.
- Managed inventory control processes, optimizing stock levels and minimizing waste.
- Implemented efficient scheduling practices to improve staff performance and coverage.
- Collaborated with upper management to develop strategies for operational efficiency improvements.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction rates.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Education
Bachelor of Business Administration - Business Education
Skills
Store operations
Task delegation
Sales strategy development
Sales target achievement
Customer service
Cash handling
Sales team leadership
Store opening and closing
Visual merchandising
Problem-solving
Attention to detail
Strong communication and interpersonal skills
Multitasking
Store organization
Cash register operation
Languages
English
Full Professional
Timeline
Assistant Store Manager
Old Navy
05.2024 - 06.2026Read More
Sales Team Leader
UNIQLO
07.2023 - 04.2024Read More
Supervisor and Cast Lead
Cineplex
12.2022 - 07.2023Read More
Canadore College
Bachelor of Business Administration from Business Education
Read More