Sandhya Kela
Brampton,ON
Summary
Enthusiastic and customer-focused individual seeking a Retail Associate position at TJX Canada. Passionate about delivering exceptional service, contributing to a positive team environment, and growing within a supportive and inclusive organization.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier Supervisor
Shell Gas Station
Brampton, ON
11.2022 - 03.2025
- Provided exceptional customer service, handling purchases, returns, and inquiries with efficiency and professionalism.
- Operated POS systems to complete high-volume financial transactions with accuracy.
- Educated customers on promotions, upsold convenience store items, and encouraged fuel add-ons.
- Maintained a clean, safe, and organized work environment while assisting with stock inventory and deliveries.
- Fostered customer loyalty by engaging in friendly conversations and remembering repeat customers’ preferences.
Cashier
Canadian Tire Gas Station
Brampton, ON
04.2023 - 10.2024
- I greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers, and helped determine their needs.
- Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Addressed customer concerns calmly and quickly resolved complaints, demonstrating strong conflict-resolution abilities.
Education
Health Informatics Technology - Information Technology
Centennial College of Applied Arts And Technology
Scarborough, ON04.2024
Bachelor of Computer Applications - Information Technology
Sardar Patel University
Anand, Gujarat08.2020
Skills
- Customer Service
- Cash Handling (willing to learn)
- Teamwork and Collaboration
- Time Management
- Fitting Room and Backroom Support
- Communication and Active Listening
Key Strengths
- Friendly and approachable with a natural ability to make others feel welcome
- Strong teamwork and communication skills
- Organized and adaptable in fast-paced environments
- Eager to learn and take on new challenges
- Committed to maintaining a clean, safe, and positive shopping experience
Certification
- smart serve license
Additional Information
- Available for flexible shifts, including evenings and weekends
- Criminal record check: Willing to comply with company policy
Timeline
Cashier
Canadian Tire Gas Station
04.2023 - 10.2024
Cashier Supervisor
Shell Gas Station
11.2022 - 03.2025
Health Informatics Technology - Information Technology
Centennial College of Applied Arts And Technology
Bachelor of Computer Applications - Information Technology
Sardar Patel University
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