Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sandhya Iyer

Mississauga,Ontario

Summary

I am a content development manager at a global outsourcing learning company (NIIT Corporate Learning Solutions) for the past 7 years. I have a broad understanding about all aspects of learning and development, but my sweet spot is writing and communications.


My background in journalism and publishing hold me in good stead as I bring superior research and analytical skills to all my projects. I am a perfectionist and try to get into the heads of SMEs.


Being an avid reader means that I am also a keen story teller and am naturally interested to look for gaps in information, understand critical mistakes, capture any juicy bits of information and the "what's in it for me." That way, learners put more cognitive effort into processing the information I share.


I have finished a course in "Theory and Science of Learning." My goal is to get deeper into the field of psychology and science of adult learning and visual design to make learning effective for learners.


Clients

CIBC

Gallagher

Cenovus

Arise

RECO

Overview

10
10
years of professional experience

Work History

Content Development Manager

NIIT Technologies
06.2019 - Current

A typical work day could include any or several of the below:

  • Meet clients to discuss requirements for projects.
  • Conduct research and collaborate with subject matter experts to develop accurate and effective learning content.
  • Provide learning solutions that can make training engaging and directly impact the company's productive efficiency
  • Create learning objectives and finalize scope docs for modules
  • Prepare blueprints and sequence documents
  • Provide coaching and mentoring to content developers.
  • Create detailed storyboards with On-screen text, Decision Points, and Knowledge Checks
  • Take overall responsibility for quality of project until it is delivered to the client.
  • Apply Instructional Design theories relating to Adult theories to content
  • Work on Web-based training, VILT/PPTs, and Facilitator Guides
  • Edit and proofread all deliverables, maintaining a high standard of grammar and style consistency.


Senior Content Developer

NIIT Technologies
08.2017 - 06.2019
  • Worked extensively on a major real-estate e-learning course. Real Estate Council of Ontario (RECO) for the Ontario government.
  • Much of my work involved collaboration with subject matter experts and designers in creating content and presenting it in a user-friendly manner.
  • The project demanded a high level of accuracy and the use of appropriate tone, voice, and style. The job allowed me to interact with skilled writers, designers, and subject matter experts which broadened my own learning.

Editorial Internship

Penguin Random House
06.2014 - 09.2016

Manuscript Assessment, Proofing, Fact-checking, Research, Archiving

Education

Learning Design Certificate

University of Toronto
12.2022

Graduate Certificate - Publishing

Toronto Metropolitan University
09.2016

University of Toronto
07.2016

Master of Arts - English Literature

Fergusson College
India
06.2001

Skills

  • Storyboarding (ILTs, WBTs)
  • Visual Communication
  • Adult Learning Theory
  • Curriculum Design
  • Adult Learning Theories
  • Learning Strategies
  • Tools: Articulate Rise, Articulate Storyline(foundational)

Languages

English
Full Professional

Timeline

Content Development Manager

NIIT Technologies
06.2019 - Current

Senior Content Developer

NIIT Technologies
08.2017 - 06.2019

Editorial Internship

Penguin Random House
06.2014 - 09.2016

Learning Design Certificate

University of Toronto

Graduate Certificate - Publishing

Toronto Metropolitan University

University of Toronto

Master of Arts - English Literature

Fergusson College
Sandhya Iyer