Sandhya Sheokand
Mississauga,ON
Summary
Adept in cash register operations and team collaboration, excelling in resolving customer inquiries and optimizing processes to ensure positive experiences.
Overview
2
2
years of professional experience
Work History
Cashier
Popeyes® Louisana Kitchen
04.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Receptionist
Timely Employment
01.2024 - 12.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Corresponded with clients through email, telephone, or postal mail.
- Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
Business Administration And Management
Algoma University
Brampton, ON08.2024
Masters in Commerce - Accounting
Panjab University
Chandigarh ,India05.2022
Skills
- Customer assistance
- Work ethic and integrity
- Time management skills
- Team collaboration
- Cash register operation
- Written and verbal communication
- POS system operations
- Guest inquiries
- Attention to detail
- Data entry
- Appointment scheduling
- Computer proficiency
- Basic math
- Organization skills
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Cashier
Popeyes® Louisana Kitchen
04.2025 - Current
Receptionist
Timely Employment
01.2024 - 12.2024
Business Administration And Management
Algoma University
Masters in Commerce - Accounting
Panjab University
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