Sandesh Sapkota
Toronto,Ontario
Summary
Dedicated and customer-focused Crew Member with a passion for delivering exceptional service in a fast-paced environment. Skilled in providing friendly and efficient assistance to customers, accurately handling transactions, and maintaining cleanliness and orderliness. Strong communicator and team player, capable of thriving under pressure and contributing to a positive work atmosphere.
Overview
2
2
years of professional experience
Work History
Crew member
Tacorito
263 King Street East, Toronto
06.2023 - 03.2024
- Greeted and assisted customers in a friendly and professional manner, taking and accurately processing orders.
- Handled cash transactions and operated a point-of-sale (POS) system with precision and efficiency.
- Handle customer inquiries and concerns with professionalism and a positive attitude, striving to exceed their expectations.
- Packaged menu items into bags or tray and placed drinks and orders into carries.
- Assisted with food preparation tasks such as chopping vegetables, portioning ingredients, and assembling menu items.
- Follow food safety guidelines and proper handling procedures to maintain freshness and minimize waste.
- Communicate effectively with team members to ensure smooth operations and timely order fulfillment.
Kitchen Helper
Casa Mexicana
Kathmandu
05.2022 - 02.2023
- Transported food items from storage areas to kitchen for prepping.
- Washed dishes, utensils, and kitchen equipment according to sanitation standards, contributing to clean and orderly kitchen.
- Followed recipes and instructions from kitchen staff to ensure consistent food quality and presentation.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Followed safety protocols and sanitation procedures to ensure clean and safe working environment.
Education
Computer Programming
Seneca College
Toronto, ON05.2025
Skills
- Ability to provide friendly, efficient service to ensure customer satisfaction
- Accurately processing transactions and handling cash with integrity
- Ability to work efficiently in fast-paced environment while multitasking and prioritizing tasks
- Following recipes and procedures to prepare and assemble menu items accurately
- Ensuring orders are correct and maintaining cleanliness and hygiene standards
- Remaining calm and focused while handling high-volume orders and busy periods effectively
Timeline
Crew member
Tacorito
06.2023 - 03.2024
Kitchen Helper
Casa Mexicana
05.2022 - 02.2023
Computer Programming
Seneca College