Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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SANDEEP SINGH CHAHAL

Brampton,ON

Summary

RELIABLE CUSTOMER SERVICE PROFESSIONAL WITH FLEXIBLE ADAPTABILITY TO DYNAMIC SITUATIONS AND EQUIPPED WITH EFFECTIVE PROBLEM-SOLVING AND COMMUNICATION SKILLS.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Commercial Truck Driver

JB Transport
01.2024 - Current
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Coordinated effectively with shippers, receivers, brokers, or other relevant stakeholders to ensure smooth logistics handling during each trip.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Obtained receipts or signatures for delivered goods and collected payment for services when required

WAREHOUSE ASSOCIATE

VF IMAGEWEAR INC
10.2022 - 01.2024
  • Examined merchandise for defects or damage before stocking shelves.
  • Maintained company inventories and completed product counts for reports.
  • Collaborated with team members to complete tasks efficiently and accurately.
  • Prepared minimum of 900 orders individually for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.

ASSEMBLER

SCI LOGISTICS
06.2022 - 10.2022
  • Followed detailed verbal or written instructions and visual aids to perform assembly work.
  • Built and tested assemblies utilizing hand tools, power tools, fixtures, templates, drawings, and blueprints.
  • Increased production efficiency by assembling components quickly and accurately.
  • Enhanced workplace safety by maintaining clean and organized work area at all times.
  • Read print drawings to determine dimensions, design, and materials for construction.

RETAIL STORE SUPERVISOR

SHELL
09.2020 - 08.2021
  • Assisted 100+ customers everyday in locating desired products while providing knowledgeable recommendations based on individual needs.
  • Answered product questions and assisted customers in selection and checkout.
  • Monitored staff scheduling to ensure optimal coverage during peak hours while adhering to labor cost guidelines set forth by corporate policies.
  • Coordinated with vendors for timely delivery of merchandise orders while maintaining strong working relationships for future business dealings.
  • Collaborated with the management team to execute promotional events and drive foot traffic into the store.

Customer Service Representative

JOHAR COMPUTERS
11.2014 - 12.2018
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to approximately 40 customer calls and requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Trained new Customer Service Representatives on company policies, procedures, and best practices.

Education

PROCESS QUALITY ENGINEERING IN QUALITY ASSURANCE - Quality Control And Safety Technologies

CONESTOGA COLLEGE
Guelph, ON
04.2020

B.TECH IN ELECTRONICS AND COMMUNICATION ENGINEERING - Electrical, Electronics And Communications Engineering

SURYA SCHOOL OF ENGINEERING AND TECHNOLOGY
RAJPURA, INDIA
11.2013

Skills

  • BASIC COMPUTER AND INTERNET SKILLS
  • CUSTOMER SERVICE
  • QUALITY ASSURANCE
  • DATA ENTRY
  • TEAM MANAGEMENT
  • LEADERSHIP
  • MS OFFICE, MS WORD, EXCEL AND POWERPOINT
  • ACCURATE RECORDKEEPING
  • EFFECTIVE COMMUNICATION SKILLS
  • DECISION MAKING UNDER PRESSURE
  • CUSTOMER ORIENTED

Certification

  • 3 MONTH TRAINING CERTIFICATE AT NETMAX TECHNOLOGIES, PATIALA IN PLC PROGRAMMING AND INDUSTRIAL AUTOMATION
  • 6 MONTH TRAINING CERTIFICATE AT NETMAX TECHNOLOGIES, PATIALA IN EMBEDDED SYSTEM DESIGN AND PROGRAMMING USING PIC, AVR, ARM MICROCONTROLLERS
  • 3 MONTH CERTIFICATE COURSE AT BHARAT COMPUTER CENTRE, BARNALA IN COURSE IN SPOKEN ENGLISH
  • 45 DAYS TRAINING CERTIFICATE AT MASTERMIND TUTORIALS, BARNALA IN COMPUTER HARDWARE AND SOFTWARE TECHNOLOGY

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Commercial Truck Driver

JB Transport
01.2024 - Current

WAREHOUSE ASSOCIATE

VF IMAGEWEAR INC
10.2022 - 01.2024

ASSEMBLER

SCI LOGISTICS
06.2022 - 10.2022

RETAIL STORE SUPERVISOR

SHELL
09.2020 - 08.2021

Customer Service Representative

JOHAR COMPUTERS
11.2014 - 12.2018

PROCESS QUALITY ENGINEERING IN QUALITY ASSURANCE - Quality Control And Safety Technologies

CONESTOGA COLLEGE

B.TECH IN ELECTRONICS AND COMMUNICATION ENGINEERING - Electrical, Electronics And Communications Engineering

SURYA SCHOOL OF ENGINEERING AND TECHNOLOGY

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