Sandeepkumar Sharma
Langley,BC
Summary
Professional, experienced, and ready to contribute in volunteer capacity. Skilled in team collaboration, adaptable to changing needs, and focused on achieving impactful results. Strong communication, organizational, and interpersonal skills, ensuring reliable support and effective teamwork.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
01.2022 - Current
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Car Sales Consultant
Autoplanet Direct
09.2021 - 11.2021
- Demonstrating the vehicle explaining all the features and benefits to the customer.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Food Delivery Driver
Uber Drivers
10.2020 - 10.2021
- Delivering food to the customer in a company standard manner
- Making sure food product is safely and properly stored in thermal bags
Food service supervisor
Dominos Pizza
09.2015 - 09.2020
- Established and managed team schedules and shift assignments.
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Ordered new supplies and food to maintain service levels.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Improved efficiency of kitchen operations by reorganizing workstations for optimal productivity during peak hours.
Server/Bartender
The Famous, Fallsview Casino
04.2014 - 06.2015
- Welcomed and greeted guest on arrival
- Making drinks and serving guest on counter/table
- Working as a food runner
- Took and served orders of food and wine, processed payments in micros system
- Cleaning and setting up the table and the bar counter
- Offering suggestion and recommendation to the guest
- Follow drink recipe as per restaurant standard
- Restacking the bar counter and after the end of the shift
- Prepping before the rush starts in the shift
Volunteer
Open Spring House
03.2014 - 04.2014
- Welcomed the guest as they arrive
- Helped the guest by solving their queries
- Assisted the staff in the setup of the overall event
Fine Dining Server
Indigo Fine Dining Restaurant
06.2012 - 02.2013
- Welcomed the guests at the arrival in the restaurant
- Learned the authentic fine dine service methods
- Took and served orders of food and wine, processed payments
- Offered suggestions and recommendations
- Attempted to up-sell food and beverage items
- Served food as it arrives and refill glasses
- Performed general preparation work under the supervision of the restaurant manager
- Demonstrated ability to maintain proper condition and sanitation of dining areas and servicing tools
Industrial Trainee
ITC Grand Central Hotel
06.2010 - 10.2010
- Worked as an Industrial trainee in Food and beverage service department
- Learned all the basics of hotel & hospitality industry
- Familiar with duties and responsibilities of Food and beverage service staff
- Helped fellow employees and learned from them
Volunteer
Hosting IKEA Scientifica Talent Hunt
09.2011
- Hosted various task assign to the participant
- Provided required tools and equipment to perform the task
Education
Post graduate Diploma - Tourism Management and Business Development
Niagara College
Niagara Falls, ON04.2014
Bachelor of Arts - Hospitality Management
Queen Margaret University
Mumbai, Maharashtra05.2012
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Leadership Qualities
- Adaptability and Dependability
- Computer Skills
- Flexible Schedule
- Food Distribution
- Professional Appearance
- Cross-cultural understanding
- Deadline Adherence
Certification
- CPR Certification, 12/01/23, 12/01/26
- First Aid & CPR/AED LEVEL C
Languages
English
Full Professional
Hindi
Native or Bilingual
Bhojpuri
Professional Working
Marathi
Professional Working
Personal Information
Willing To Relocate: Anywhere
Timeline
Server
Olive Garden
01.2022 - Current
Car Sales Consultant
Autoplanet Direct
09.2021 - 11.2021
Food Delivery Driver
Uber Drivers
10.2020 - 10.2021
Food service supervisor
Dominos Pizza
09.2015 - 09.2020
Server/Bartender
The Famous, Fallsview Casino
04.2014 - 06.2015
Volunteer
Open Spring House
03.2014 - 04.2014
Fine Dining Server
Indigo Fine Dining Restaurant
06.2012 - 02.2013
Volunteer
Hosting IKEA Scientifica Talent Hunt
09.2011
Industrial Trainee
ITC Grand Central Hotel
06.2010 - 10.2010
Bachelor of Arts - Hospitality Management
Queen Margaret University
Post graduate Diploma - Tourism Management and Business Development
Niagara College
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