Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
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Sandeep Kaur Khehra

Winnipeg,MB

Summary

Dedicated and customer-focused Banking Customer Representative with over 7 years of experience providing exceptional service in financial institutions. Adept at resolving customer inquiries, managing financial transactions, and building long-term relationships. Strong communication skills, detail-oriented, and proficient in financial regulations. Known for delivering solutions and promoting financial products to meet clients' needs.

Overview

8
8
years of professional experience

Work History

Office Assistant

DASMESH School
03.2024 - Current
  • Managed daily office operations, ensuring efficiency and organization.
  • Assisted in scheduling meetings and maintaining calendars for team members.
  • Coordinated communication between departments to streamline workflows.
  • Processed incoming correspondence and routed documents to appropriate personnel.
  • Managed fee collection processes efficiently.
  • Responded to frequent parental questions with detailed information.
  • Processed enrollment for new students.

Customer Service Representative

AU Bank
11.2022 - 01.2024
  • Processed a high volume of daily customer transactions, including deposits, withdrawals, and money transfers.
  • Managed customer inquiries and provided information on account details, transaction statuses, and bank offerings.
  • Referred customers to appropriate departments for complex issues or advanced services.
  • Conducted accurate cash handling and ensured compliance with bank security and regulatory guidelines.
  • Maintained high levels of customer satisfaction through effective communication and quick resolution of issues.

Accountant

Mount Litera Zee School
04.2017 - 03.2020
  • Managed accounts payable and receivable processes, ensuring timely payments and collections.
  • Assisted in budget preparation and variance analysis to support financial planning.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.

Education

Master of Commerce - Banking And Insurance

Punjab University
Chandigarh
03.2015

Bachelor of Commerce - Accounting And Finance

DM College
Moga, Punjab , India
03.2013

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • Verbal communication
  • Administrative support
  • Office administration
  • Appointment scheduling
  • Microsoft Office

Languages

English
Full Professional
Hindi
Full Professional

Hobbies

Reading Journals

Exploring New Ideas

Timeline

Office Assistant

DASMESH School
03.2024 - Current

Customer Service Representative

AU Bank
11.2022 - 01.2024

Accountant

Mount Litera Zee School
04.2017 - 03.2020

Master of Commerce - Banking And Insurance

Punjab University

Bachelor of Commerce - Accounting And Finance

DM College

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Sandeep Kaur Khehra