Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sandeep Kaur Brar

Abbotsford,BC

Summary

Experienced Shift Manager since last 4 years, highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Overview

5
5
years of professional experience

Work History

Shift Manager

McDonalds
Abbotsford, BC
11.2018 - Current
  • Area Verifications-Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Promotions- Coached crew members to optimize performance and motivate toward more efficient work.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Launching new products dates for 3 months ahead, Appreciation posters (Promotions, Birthday, Anniversary), Monthly development reports, Completing DEI every month
  • Hiring-Recruited and interviewed candidates for management to evaluate readiness and fit for position.
  • Evaluated business processes and created detailed action plans to reduce inefficiencies.
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
  • Tracked receipts, employee hours and inventory movements and verifying HRIS.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Supports Delivery by doing disputes and closing customer Complaints.

Education

BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION

Fairleigh Dickinson University
Vancouver, BC
05.2022

Skills

  • Opening and Closing Procedures
  • Verbal and Written Communication
  • Scheduling and Coordinating
  • Microsoft Office
  • Administration and Reporting
  • Delegating Work
  • Technical Proficiency
  • Labor and Food Cost Control
  • Food Safety and Quality
  • Billing and Payment Processing
  • Handling Customer Complaints
  • Staff Training and Onboarding
  • POS Inventory System Operation
  • Customer Experience Management
  • Human Resource Management
  • Money Transfers

References

Available upon request

Timeline

Shift Manager

McDonalds
11.2018 - Current

BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION

Fairleigh Dickinson University
Sandeep Kaur Brar