Sandeep Kaur
Cornwall,ON
Summary
Dynamic Accounting Technician and Bookkeeper with a proven track record at Vantage Logistics Services. Skilled in bank reconciliations and cash flow management, I excel in problem-solving and customer service, fostering loyalty and repeat business. My ability to thrive under pressure ensures effective resolutions and enhances team collaboration.
Overview
6
6
years of professional experience
Work History
Accounting Technician and Bookkeeper
Vantage Logistics Services
Dorval, QC
07.2023 - 03.2025
- Enhanced financial accuracy by diligently reconciling accounts, identifying discrepancies, and resolving issues promptly.
- Reduced errors in financial reporting through meticulous attention to detail and thorough review of financial statements.
- Completed bi-weekly payroll for company employees.
- Supported smooth payroll administration through diligent record-keeping, proper deductions calculation, and prompt issue resolution.
Customer Service Representative
Das and Brown School
Punjab, India
03.2019 - 07.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Computer Engineering Technician - Computer Engineering
Northern College of Applied Arts And Technology
Toronto, ON01.2023
Skills
- Account servicing
- Transaction processing
- Debt management
- Communicating bank services
- Banking regulations
- Data entry
- Customer service
- Team cooperation
- Honest and dependable
- Decision-making
- Team leadership
- Exceptional customer service
- Bilingual in language
- Identity verification
- Payment processing
- Account services
- Fee calculations
- Staff scheduling
- Account security
- Teamwork
- Time management
- Multitasking
Languages
English
Native or Bilingual
French
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Accounting Technician and Bookkeeper
Vantage Logistics Services
07.2023 - 03.2025
Customer Service Representative
Das and Brown School
03.2019 - 07.2020
Computer Engineering Technician - Computer Engineering
Northern College of Applied Arts And Technology