Sandeep Kaur
Surrey,BC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Office Assistant
Can Settle Immigration Services Ltd.
Surrey, British Columbia
07.2024 - Current
- Assist immigration advisers with preparing and organizing documents for client applications.
- Maintain filing systems for client records, case files, and office documents.
- Monitor application deadlines, and follow up with clients to ensure timely submission of required information.
- Compile data and reports to support immigration-related case management and decision-making.
- Provide administrative support in client consultations, and maintain the confidentiality of client information.
- Schedule and confirm client appointments, consultations, and meetings for immigration advisers, or case managers.
Office Administrative Assistant
Starleaf Immigration & Consulting Inc.
Surrey, British Columbia
02.2024 - 05.2024
- Scheduled and confirmed appointments should be handled promptly.
- Managed telephone calls and relayed messages efficiently.
- Responded to electronic inquiries on time.
- Monitored office supplies, and replenished inventory as needed.
- Sorted and distributed incoming mail, and coordinated information flow.
- Established and managed filing systems, both manual and computerized.
- Performed accurate data entry tasks.
Team Leader
Kangaroo Studies Private Limited
Jalandhar, Punjab
04.2018 - 08.2023
- Handled Walk-in and attended varied queries of clients.
- Kept Record of all queries and recorded them in CRM.
- Supervised team members to ensure efficient information is provided to clients.
- Delegated Tasks to Team member and set deadlines.
- Communicated with team about their performance and updated the same to the seniors.
- Assisted and motivated team members in client conversion.
- Counseled students to select a suitable study destination, institution, and program.
- Enrolled students for several colleges across different countries.
- Provided efficient guidance to students in arranging financials and submitting paper work. Prepared and submitted student visa applications for Canada, Australia, New Zealand, and the UK.
- Prepared efficient SOPs for student visa files.
Education
Master of Administrative Science - Leadership & Administration
Fairleigh Dickinson University
Vancouver, BC12-2024
MBA - Finance & HR
I.K. Gujral Punjab Technical University
Jalandhar, India08-2016
BBA -
I.K. Gujral Punjab Technical University
Jalandhar, India04-2014
Skills
- Meeting planning
- Staff management
- Office management
- Customer relationship management (CRM)
- Verbal and written communication
- Administrative support
- Invoice processing
- Time management
- Information management
- Financial services
- Content Writing
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
References
References available upon request.
Timeline
Office Assistant
Can Settle Immigration Services Ltd.
07.2024 - Current
Office Administrative Assistant
Starleaf Immigration & Consulting Inc.
02.2024 - 05.2024
Team Leader
Kangaroo Studies Private Limited
04.2018 - 08.2023
Master of Administrative Science - Leadership & Administration
Fairleigh Dickinson University
MBA - Finance & HR
I.K. Gujral Punjab Technical University
BBA -
I.K. Gujral Punjab Technical University
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