Vera Hu

Richmond

Summary

Accomplished Senior Insurance Broker with a proven track record at InsureBC, enhancing team performance and client satisfaction through expert risk management and exceptional client relations. Skilled in insurance coverage verification and effective communication, successfully reduced costs and maximized revenue generation. Cross-trained teams for increased agility, demonstrating significant time management prowess.

Overview

years of professional experience

Certification

Work History

Senior Insurance Broker

InsureBC

03.2019 - Current

Established information necessary for policy development by interviewing clients, requesting records
Researched providers and compared coverage and premiums to deliver the best possible packages to clients
Onboarded new employees with training and new hire documentation.
Reduced costs by identifying inefficiencies in workflows and implementing process improvements throughout the organization.
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Managed a team of insurance agents, providing training and support to maximize sales performance and customer service quality.

Practicum Student

HUB

04.2019 - 05.2019

Interacted with different departments in the company
Learn about the system and the job process
Analyze the claim case with the claim department
Understanding different job responsibilities from various departments
Enhanced practicum experience by collaborating with multidisciplinary team members and integrating their feedback.
Worked with industry professionals to further drive learning goals.

Education

Diploma - General Insurance And Risk Management

BCIT School of Business

Burnaby, BC

05.2019

Skills

Insurance coverage verification
High-value home, Auto, Travel, Boat, Small Business
Risk Management Processes
Revenue Generation
Client Relations Expertise

Multitasking Abilities
Time Management
TAM Software, Compuquote
Verbal and Written Communication