Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Sandeep Toor

Calgary,AB

Summary

Enthusiastic and motivated Clothes Shop Owner with a strong work ethic and courteous attitude. Over 7 years of experience running and operating a shop and handling all day-to-day operations is willing to take on any task to help organization's mission succeed. Expertise in retail inventory management, sales and marketing.

Overview

9
9
years of professional experience

Work History

Fulfillment Associate

Amazon
11.2023 - 01.2024
  • Maintained clean and organized workspace, enabling efficient handling of multiple returns simultaneously.
  • Determines disposition of items not returned in new and unused condition and routes items based on established guidelines
  • Reduced processing time by consistently meeting or exceeding daily targets, ensuring prompt customer refunds or exchanges.
  • Collaborated with team members to complete timely orders and avoid delays.
  • Expedited order returns processing while minimizing losses through careful inspection, accurate documentation, and efficient processing procedures.

Retail Associate

YNJ Textiles
10.2022 - 11.2023
  • Stocking, organizing, and taking inventory of merchandise.
  • Performed customer payments and refunds.
  • Maintaining clean and orderly workspace or retail floor.
  • Demonstrating knowledge of products and inventory to ensure customer satisfaction.
  • Contributing to store profitability by receiving, handling, replenishing, and processing incoming product flow.
  • Providing excellent customer service by responding to customer questions or issues regarding product features and benefits.

Shop Owner

Style Point
03.2015 - 04.2022
  • Prepared annual budgets and monitored financial objectives.
  • Coached, counseled, and disciplined employees.
  • Set realistic budgets based on costs and fees for successfully operating the business.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support the achievement of revenue goals.
  • Consulted with customers to assess needs and purpose optimal solutions.

Education

Master of Arts - History, Social Science

Punjab University
Chandigarh
04.2009

Bachelor of Arts - History, Social Science

Punjab University
Chandigarh
04.2007

Skills

  • Customer service background
  • Sales proficiency
  • Customer Relations
  • Budgeting
  • Quick Learner
  • Inventory Management and Planning

Community Service

  • Active participation in environmental initiatives
  • Promoted and advocated eco-friendly products
  • Active participation in social initiatives

Timeline

Fulfillment Associate

Amazon
11.2023 - 01.2024

Retail Associate

YNJ Textiles
10.2022 - 11.2023

Shop Owner

Style Point
03.2015 - 04.2022

Master of Arts - History, Social Science

Punjab University

Bachelor of Arts - History, Social Science

Punjab University

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Sandeep Toor