SANDEEP SINGH
Summary
Knowledgeable Field service technician with solid background in field service operations and troubleshooting. Delivered impactful solutions through hands-on technical expertise and problem-solving abilities. Demonstrated proficiency in equipment maintenance and customer service, ensuring optimal performance and client satisfaction.
Overview
4
4
years of professional experience
Work History
Field Service Technician
Bell Technical Solutions
06.2022 - Current
- Troubleshoot complex telecommunications products and systems using a digital multimeter, Smartphone, and other company provided tools
- Observe and follow all company Health and Safety rules and policies
- Inform customers of work that will be done and act as an ambassador by professionally representing the Bell brand
- Assess work assignments, installations and services provided by dispatch
- Install and test equipment at customer's premises including modems, phone, TV boxes
- Install, remove, maintain, and repair aerial and underground telephone and other telecommunication transmission lines
- Splice and repair various types and sizes of telephone and other telecommunication cables including optical Fiber
- Provide an exceptional customer experience for Bell clients
- Operated hand tools and power equipment according to company safety procedures.
Part-Time Security Guard
Executek International
09.2020 - 08.2024
- Checked identification of all persons entering and exiting the facility to eliminate unauthorized visitors
- Physically active and fit, able to work long hours
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crisis
Telecommunications Field Service Technician
GN Systems (BellMTS)
05.2021 - 05.2022
- Installed, Repaired, and maintained Copper and Fiber networks (Internet, Phone and Tv), and associated components
- Installed data and voice cabling (cat 5e and cat6)
- Troubleshooted, Installed and serviced home internet systems/products in customer's home
- Capable of recognizing colors
- Applied effective time management techniques to meet tight deadlines
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
Crew Member
McDonald's restaurants of Canada
08.2020 - 09.2021
- Provided excellent customer service by greeting customers and meeting quality expectations
- Took orders, prepared meals, and collected payments
- Prepared products following restaurant, health, and safety standards and procedures
Education
Diploma - Electrical Engineering
Seneca College of Applied Arts And Technology
North York,08-2020
Skills
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Field repairs
- Good communication and teamwork skills
- Ability to learn things quickly
- Time Management Skills
- Valid Driver's license(G)
- Heavy lifting
- Blueprint reading
Accomplishments
- Electronics Engineering Technology diploma with basic knowledge of digital communications, control systems.
- Studied Programming using C and did a project of Airplane ticket Booking.
- Passed the Ethics test with terms of Interpersonal Skills Course.
- Developed a Room Temperature Controller for Technical Project Course.
Languages
Punjabi
Hindi
Timeline
Field Service Technician
Bell Technical Solutions
06.2022 - Current
Telecommunications Field Service Technician
GN Systems (BellMTS)
05.2021 - 05.2022
Part-Time Security Guard
Executek International
09.2020 - 08.2024
Crew Member
McDonald's restaurants of Canada
08.2020 - 09.2021
Diploma - Electrical Engineering
Seneca College of Applied Arts And Technology
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