Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sandeep Rao

Etobicoke

Summary

Dedicated and detail-oriented Receiver in the retail industry, specializing in the efficient handling and management of incoming merchandise . Proven ability to ensure accurate inventory control, streamline receiving processes, and maintain high standards of organization and efficiency. Skilled in verifying shipments, inspecting goods for quality and quantity, and promptly resolving discrepancies. Adept at using inventory management systems to track and update stock levels, collaborating effectively with cross-functional teams to meet operational goals. Committed to upholding safety standards and delivering exceptional service to support overall store success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Receiver

Hudson's Bay
09.2023 - Current
  • Receiving of shipments of merchandise and ensuring accuracy in terms of quantity and quality. This involves physically unloading boxes, checking packing slips against orders, and inspecting items for any damages or discrepancies
  • Playing a crucial role in maintaining accurate inventory records. This includes properly documenting received items, updating inventory systems, and ensuring that all merchandise is accounted for and stored correctly.
  • Organizing merchandise by department or category and ensuring that items are stored in designated areas. This involves sorting items based on size, color, or other criteria to facilitate easy access and retrieval.
  • Communicating effectively with other departments within the store, particularly with the sales floor staff and management to ensure that merchandise is available for sale and that any issues with shipments are addressed promptly.
  • Adhering to safety protocols and store policies which is critical in a receiving role. This includes following proper lifting techniques, using necessary equipment safely, and complying with health and safety regulations.

Merchandiser/ Customer Service

Shoppers Drug Mart
02.2022 - Current
  • Organizing and following backroom product and Backroom Inventory Management (BIMI)
  • Performing regular cycle counts to maintain accurate inventory records
  • Used PDT (Portable Data Terminal) and MMS (Merchandise Management System), to perform daily cycle counts to reconcile physical stock levels with the data in the system
  • Knowledge about the products available, their locations and any ongoing promotions to help the customers with their enquiries effectively
  • Dealing with customer inquiries and resolving any issues or complaints in a professional and courteous manner
  • This involves addressing concerns related to products, services, or the overall shopping experience
  • Handling payments, issue receipts, and processing returns or exchanges.

Warehouse Associate

Leon's Furniture
11.2021 - 01.2022
  • Segregating furniture systematically into their respective aisle
  • Identifying, printing, and labeling the products with their respective price tag.

Intern

Banking Frontier
10.2019 - 11.2019
  • Surveyed around 400 people all over Mumbai and Navi Mumbai on the topic of how safe they feel in investing their money in banks after the then Punjab and Maharashtra Co-operative Bank (PMC) scam.

Education

Post Graduate Diploma - Supply Chain Management - Global Logistics

Seneca College
04.2023

International Business Management -

Seneca College
04.2022

Bachelor of Management Studies - Finance

SIES (Nerul) College of Arts, Science And Commerce
06.2021

Skills

  • Shipping and receiving
  • Customer Service
  • Product Inspection
  • Record preparation
  • Inventory Restocking
  • Cycle counting
  • Shipment Coordination
  • Inventory Management
  • Warehouse Safety
  • Leadership Qualities
  • Microsoft Office
  • Document drafting

Accomplishments

    As a member of the Rotaract Club, an organization with over 200 members, I had the privilege of working alongside a diverse group of individuals towards a common goal. My dedication and teamwork skills did not go unnoticed, and I was later entrusted with the role of Secretary of the same club. This experience taught me invaluable lessons about leadership, effective communication, and motivating a team to achieve success

Certification

  • Secretary of Rotaract Club of my College for the year 2020-21
  • Customer Service Foundation (LinkedIn)
  • SAP Certified
  • Have a valid Driving License and own a car

Timeline

Receiver

Hudson's Bay
09.2023 - Current

Merchandiser/ Customer Service

Shoppers Drug Mart
02.2022 - Current

Warehouse Associate

Leon's Furniture
11.2021 - 01.2022

Intern

Banking Frontier
10.2019 - 11.2019

Post Graduate Diploma - Supply Chain Management - Global Logistics

Seneca College

International Business Management -

Seneca College

Bachelor of Management Studies - Finance

SIES (Nerul) College of Arts, Science And Commerce

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Sandeep Rao