SANDEEP PURI
Edmonton
Summary
Dedicated computer hardware engineer with fifteen years of experience in designing developing and testing computer systems and components. Proficient in troubleshooting hardware issues, optimizing system performance, and collaborating with cross functional teams. Strong understanding of computer architecture and up to date with the latest industry trends, committed to delivering innovative solutions and contributing to the success of cutting-edge technology projects.
Overview
18
18
years of professional experience
Work History
Computer hardware engineer
VM Computers
Millwood town center
- Current
- Setting up and managing computers, mobile, printer and audio visuals devices
- Managing the tracking systems related to IT and making solutions to the problems
- Satisfying Customers by solving problems related to various IT related issues in accordance with established performance standard
- Providing support and training to end-users, ensuring excellent customer service
- Troubleshoot technical support requests and manage user account including permissions
- Diagnosing software and hardware problems efficiently
- Responsible for remote phone support when not travelling
- Ability to work from home effectively which includes access to high speed DSL or cable internet
- Other duties as assigned by management
Senior Computer Hardware and Networking Technician
Wipro software
New Delhi
01.2017 - 01.2024
- Successfully designed and implemented a hardware upgrade for over 200 workstations, resulting in 35% increase in productivity and 20% decrease in energy consumption
- Collaborated with software technicians to resolve complex issues
- Advised hardware purchasing decision-makers on performance requirements and operational priorities
- Maintained records of repairs, upgrades and other operational actions for use in budgeting and costing processes
- Configured BIOS settings to optimize system performance
- Disassembled faulty devices to diagnose issues accurately
- Diagnosed and repaired computer hardware issues for clients
Computer hardware and networking technician
Hathway Infotech
New Delhi
03.2007 - 06.2017
- Assisted customers in selecting appropriate hardware upgrades
- Performed feasibilities studies to determine impact of propose hardware purchases
- Answered customers queries and resolve their issues
- Repairing and assembling of faulty devices
- Back up of networking data
Education
MCA -
Sikkim manipal university
01.2010
Ocp certified -
oracle university
01.2007
Bachelor of Arts -
Delhi University
01.2003
Diploma - automobile engineering
AICTE
01.2000
Skills
- Design new computer hardware
- Creating schematics of computer equipment
- Test computer hardware
- Analyze test results
- Modify design
- Update existing computer equipment
- Oversee manufacturing process for computer hardware
Attributes
- Hardworking
- Initiative & Energetic
- Quick learner
- Co-operative
Timeline
Senior Computer Hardware and Networking Technician
Wipro software
01.2017 - 01.2024
Computer hardware and networking technician
Hathway Infotech
03.2007 - 06.2017
Computer hardware engineer
VM Computers
- Current
MCA -
Sikkim manipal university
Ocp certified -
oracle university
Bachelor of Arts -
Delhi University
Diploma - automobile engineering
AICTE
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