Sandeep Patial

• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
• Carefully interviewed, selected, trained, and supervised staff.
• Developed, implemented, and managed business plans to promote profitable food and beverage sales.

· Looking after Trade & Retail Forex Business of Chandigarh / Panchkula & Himachal Region.

· Motivating and getting business from 145 Branches of the Bank all over the given territory.

· Able to achieve the monthly target month on month of the given territory

· Showed consistent growth in terms of business generation of the Punjab region in the span of 16 years with an average YOY growth of 20-25 %.

· Have a team of 11 Trade Sales Managers & one Area Sales Head for generating income of Rs 30 Crs per financial year. ( Approx. 5 Million Cad $)

· Increasing sales & Volumes of Retail Fx & Trade Business ( Import / Export ) Currency, Foreign Demand Drafts and Telegraphic Transfers for 145 Branches

• Worked closely with management to strategize sales techniques to increase branch production and customer service.
• Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
• Cross-sold bank products and services to meet customer needs and provide options.
• Promoted financial products by maintaining excellent service offering knowledge.
• Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
• Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
• Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
• Networked to increase client base and encourage existing clients to expand financial portfolios.

• Marketing and sales of traveler cheques and foreign currency
• Practical knowledge about managing the cash counter, customer experience, back office operations, handling corporate and retail customers and Receipts, and disusing traveler cheques and foreign currency
• Gave active support to the branch manager and other team members to gain business leadership in the market through aggressive client acquisition & retention
• Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
• Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
• Got the distinction of being an active team member of the top three branches in India in terms of business and contribution.
• Networked to identify potential new clients and expand geographic territories.