Sandeep Mann
Brampton,On
Summary
Dynamic customer service professional with experience at Tim Hortons, excelling in cash register operation and customer satisfaction. Proven ability to manage high-volume transactions while maintaining a calm demeanor. Recognized for enhancing store appearance and effectively resolving customer inquiries, contributing to a positive shopping experience.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Tim Hortons
01.2017 - 08.2017
- Greet the customers entering the store and ask them about their needs.
- Utilized POS system to handle customer cash and credit card transactions, both at upfront and drive through.
- Answered product questions using knowledge of sales and store promotions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Stocked the shelves to keep a smooth operation while busy hours.
Education
Masters of Computer Application - Computer Science
Indira Gandhi Open National University
Delhi (India)Bachelor of Computer Applications - Computer Science
Khalsa College Jalandhar
Punjab (India)Skills
- Customer service
- Excellent communicator
- Active listener
- Positive and professional
- Time management
- Multitasking and organization
- Customer complaint resolution
- An excellent team member
Technical skills
- Advanced Microsoft Excel
- Proficient in Microsoft word
- Microsoft Powerpoint
- Typing speed of 35 wpm
- Cash register operations
- Product recommendations
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Customer Service Cashier
Tim Hortons
01.2017 - 08.2017
Masters of Computer Application - Computer Science
Indira Gandhi Open National University
Bachelor of Computer Applications - Computer Science
Khalsa College Jalandhar