Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Hobbies and Interests
Disclaimer
Expertiseexperience
Interests
Timeline
CustomerServiceRepresentative
SANDEEP KURUMBHATTE

SANDEEP KURUMBHATTE

Markham,Canada

Summary

Talented, accomplished, and dedicated IT professional with 20 years of overall experience which includes 6 years of extensive release and program management experience, proven ability to drive successful teams, project, and programs, able to develop and implement effective policies and procedures, Skilled at dealing with ambiguous situations, analysis, and automated build and release management.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Sr. Release Program Manager

Cooperators
04.2023 - Current
  • Championed process improvements, leading to more efficient workflows and higher-quality software releases.
  • Developed detailed release plans to guide teams through each stage of the deployment process for optimal results.
  • Trained team members on best practices in release management, elevating their skills and knowledge for future success.
  • Spearheaded change management initiatives within the organization, fostering a culture of continuous improvement in software delivery practices.
  • Successfully managed multiple software releases concurrently, maintaining a high level of quality and meeting ambitious deadlines.
  • Collaborated with stakeholders to define requirements, enabling efficient project execution and successful product launches.
  • Coordinated resources across multiple projects, ensuring seamless transitions between stages for faster delivery times.
  • Managed cross-functional teams to ensure timely delivery of software releases for client satisfaction.
  • Improved software release processes by streamlining communication between development and operations teams.
  • Established comprehensive release documentation, improving communication among team members and stakeholders.
  • Facilitated post-release reviews to identify areas of improvement for future iterations and ongoing optimization efforts.
  • Reduced release cycle times with the implementation of Agile methodologies and continuous integration tools.
  • Developed and maintained logistics workflows, procedures and reports.
  • Established team priorities, maintained schedules and monitored performance.

IT Release Manager

NTT Data Inc
05.2022 - 04.2023
  • Company Overview: Client: Point32Health USA, Remote
  • Technology: DevOps Tools (Urban Code Deploy (UCD), Spider, Bitbucket, Jenkins), Oracle E-business Suite, Oracle Health Insurance (OHI), Oracle Enterprise Data Warehouse
  • Own the overall enterprise release life cycle and manage the controlled environments (SIT/UAT/PROD) and their quality gates
  • Communicate release events such as testing windows, freezes, infrastructure outages to the leadership team and project members
  • Coordinate the release schedule and resources required depending upon the third-party applications, defect backlogs, planned releases, and infrastructure updates
  • Identify the risks that can delay the release and manage them, such that the scope scheduled, and quality of the release are not affected
  • Schedule the release readiness reviews before deployment and milestone reviews after each release
  • Schedule the CAB meetings to discuss the release schedules with the team and find roadblocks, dependencies & significant release record details
  • Assure assignment of release engineers and environment administrators to every release
  • Responsible for communicating updates on the release activities
  • Communicate with Team Leads and developers from different IT departments
  • Lead the Go-Live activities to deploy the software successfully
  • Be a champion of process improvement across the SDLC and release pipelines
  • Identify areas for process improvement and find creative solutions to move towards efficiency and quality
  • Client: Point32Health USA, Remote
  • Technology: DevOps Tools (Urban Code Deploy (UCD), Spider, Bitbucket, Jenkins), Oracle E-business Suite, Oracle Health Insurance (OHI), Oracle Enterprise Data Warehouse

IT Release Manager

TATA Consultancy Services (TCS)
06.2020 - 05.2022
  • Company Overview: Client: Bank of Montreal-BMO, Toronto, ON, Canada
  • Technology: DevOps Tools (Ansible, Bitbucket, GitHub, Jenkins, JIRA, Confluence), Plutora, ServiceNow, JAVA, COBOL, Web Portal, Oracle, Linux
  • Prepare and maintain Release Calendar
  • Prepare and execute implementation Plan
  • Coordinate with different stakeholders to finalize the intake for each release
  • Plan and coordinate the key cut-off dates (Intake, SIT, Dry Run, QA/UAT Sign off, All Reviews)
  • Raising Change orders using Service now (for UAT/PreProd/PROD/DR) implementation along with implementation plan, liaise with CAB to get approvals and attend post release review meetings
  • Maintain Plutora, JIRA, Confluence, SharePoint
  • Manage risks and resolves issues that affect release scope, schedule, and quality
  • Implement technology/application upgrades, migrations of services and OS, DB, Vulnerability patching, OS/DB Hardening
  • Schedule dry runs before major implementation
  • Coordinate knowledge transition with support team
  • Verify QA, DEV and DevOps checklists required for implementation
  • Client: Bank of Montreal-BMO, Toronto, ON, Canada
  • Technology: DevOps Tools (Ansible, Bitbucket, GitHub, Jenkins, JIRA, Confluence), Plutora, ServiceNow, JAVA, COBOL, Web Portal, Oracle, Linux

IT Release Manager

TATA Consultancy Services
04.2018 - 06.2020
  • Company Overview: Client: One of the largest pension plan Toronto, ON, Canada
  • Technology: DevOps Tools (Urban Code Deploy, GitHub, Jenkins, Prometheus/Grafana, Nexus Repository Manager), IIS Webserver, TIBCO BW/EMS, JIRA, UC4/Automic, ServiceNow, Delphix Administration, IHS Markit EDM, Oracle Enterprise Data Warehouse
  • Successfully Implemented multiple Enterprise Program releases which includes more than 20+ distinct enterprise applications
  • Established release management function from the ground up through collaborative efforts with Directors, Program Mangers, Scrum Masters, Product Owners, Application managers, Various Squads, Quality Assurance and Change Management teams
  • Empowered the Dev Ops and Agile culture across different teams and Implemented the release process in conjunction with various release teams
  • Raising Change orders using Service now for live implementation along with implementation plan, liaise with CAB to get approvals and attend post release review meetings
  • Forward Plan the release windows and cycles across a portfolio
  • Manage risks and resolves issues that affect release scope, schedule, and quality
  • Carry out technology/application upgrades and migrations of services
  • Raising Incident or Problem ticket after identifying the criticality of the issue and helping developers and testers for resolving them as per ITSM process
  • Client: One of the largest pension plan Toronto, ON, Canada
  • Technology: DevOps Tools (Urban Code Deploy, GitHub, Jenkins, Prometheus/Grafana, Nexus Repository Manager), IIS Webserver, TIBCO BW/EMS, JIRA, UC4/Automic, ServiceNow, Delphix Administration, IHS Markit EDM, Oracle Enterprise Data Warehouse

IT Account Manager

TATA Consultancy Services
02.2016 - 04.2018
  • Company Overview: Client: ENMAX Corporation, Calgary, AB, Canada
  • Technology: SAP (CRM, FICA, Billing), SharePoint
  • Accountable for Application and Maintenance for Customer Care IT Division
  • Critical responsibilities include program governance, risk management, Stake holder and client management, Resource utilization, Cost reduction, revenue generation, customer engagement, cross and upskilling resources, estimation and forecasting revenue and account management, Project tracking and milestone checks, Application support, P&L and People management
  • End to end program delivery, governance, stake holder management, road maps, estimations, cost control, resource engagement and utilization, reporting, risk management
  • Own and manages the E2E technology deliverables across all project tech work streams
  • Successfully managed SAP/Share Point/Web application development program
  • Successfully migrated Internet Explorer 10 to Internet Explorer 11
  • Own the Steering Committee/Change Management/Joint Governance/Go No-go/ARB meetings
  • Successfully completed the Transition to Operations team
  • Client: ENMAX Corporation, Calgary, AB, Canada
  • Technology: SAP (CRM, FICA, Billing), SharePoint

IT Program Manager

TATA Consultancy Services
07.2014 - 02.2016
  • Company Overview: Client: EPCOR Utilities, Edmonton, AB, Canada
  • Technology: Oracle E-Business Suite R12.1.2 (FA, GL, SPP, PA, INV, OM)
  • Track Development/Unit Testing /SIT and ensure timely delivery
  • Review and Approve SIT/UAT Test Plan
  • Lead Warranty support and manage Postproduction issues to closure
  • Provide a weekly project status report
  • Owns and manages the E2E technology deliverables across all project tech work streams
  • Setting-up regular meeting with all stakeholders and preparing reports and managing/working with remote teams for the purpose of completing the project as scheduled
  • Continuous tracking of project and coordinating/communicating with all internal and external stakeholders
  • Leaded a team of Consultants and managing various activities and deliverables on the Projects assigned and ensure successful project execution and implementation and change and service management
  • Client: EPCOR Utilities, Edmonton, AB, Canada
  • Technology: Oracle E-Business Suite R12.1.2 (FA, GL, SPP, PA, INV, OM)

Technical Program Manager

TATA Consultancy Services
02.2012 - 06.2014
  • Company Overview: Client: Bank of America Merrill Lynch Global Services, Singapore
  • Technology: Oracle E-Business Suite R12.1.2 (FA, GL, SPP, PA, INV, OM)
  • Owns and manages the E2E technology deliverables across all project tech work streams
  • Manages the technology project life cycle including Resources and Financials
  • Manage PMT (Project Management Tracker) allocations for all Tech Resources across all Service Providers
  • Manage Project Technology Risk effectively and ensure no severity 1 and 2 issues post go-live
  • Create risk assessment and plan of actions to avoid/mitigate risks and manage risks as they occur through the project lifecycle
  • Manage delivery of plans to successful completion - tracking tasks, prioritizing tasks according to critical path analysis, coordinating resources, tracking budget and resources, assessing risks, addressing issues and managing any possible change of scope
  • Coordinate and chair regular project meetings with stake holders and resources, Prepare and update documentation, assess progress/risks, address issues and assign tasks
  • Work on forecast accuracy
  • Get involve in taking project finance plan, chasing suppliers for invoices, and accruing for services as appropriate
  • Chase up resolution of financial queries raised on Financials
  • Responsible for delivery in the External Mandates, APAC
  • Provide Tech Inputs for Project Charter
  • Creates Overall High-Level Technology Project Plan and Estimate and Schedule
  • Reviews and Approves the BRD on behalf of all Tech Teams
  • Engage Development and Test teams
  • Ensure timely delivery of Technical Deliverables by Dev/BA/Testing Team
  • Ensure all required Development and Testing environments are booked by E2E Test Coordinator
  • Client: Bank of America Merrill Lynch Global Services, Singapore
  • Technology: Oracle E-Business Suite R12.1.2 (FA, GL, SPP, PA, INV, OM)

Project Lead/Project Manager

TATA Consultancy Services
12.2007 - 01.2012
  • Accountable as Project Lead focused on managing the development/enhancement efforts for all financial applications including Oracle Applications (GL, AP, PA, PO, FA), Maximo, Mainframes
  • Reporting consistently on project status, progress and issues - following escalation plans to internal and external stakeholders as required
  • Building defined Ways of Working (processes) to deliver successful projects on time and within budget based on review of projects ultimately looking to deliver cost savings on future projects both internally and externally
  • Responsible for project and technical documentation creation and updates
  • Manage all Incidents and change requests ensuring adherence to ITIL-based service standards, such as incident, request, problem, and change management
  • Assist with implement new modules, upgrades, operational support, development and assisting with the governance of the Suite
  • Track Development/Unit Testing /SIT and ensure timely delivery
  • Review and Approve SIT/UAT Test Plan

Sr. Software Engineer

Retail FullServe (Formally SUPERVALU Services India) A- TCS Company
03.2005 - 08.2006
  • Involved in requirement analysis, database design, coding, testing, implementation, and maintenance of several applications
  • Organized and managed resources while creating estimates for the project, Work Breakdown Structure, Project Plan, Contingency Plan and Schedules, identifying risks within defined scope, quality, time, and cost constraints
  • Assisted in improving development and support procedures (e.g
  • Refining coding standards, code review checklist from time to time, preparing technical presentations, white papers etc.)
  • Prepared Software Design Document (SDD), Flow Charts and Business Flow Diagram, ER- Diagrams, Data Flow Diagram (DFD)
  • Led a team of developers on various projects to ensure successful implementation

Software Engineer

MindTree Consulting Pvt. Ltd
09.2004 - 03.2005

Software Engineer

Caritor India Private Limited
09.2004 - 03.2005

Lecturer, Computer Science

Yeshwant Mahavidyalaya
04.2002 - 08.2004

Education

M.SC. - COMPUTER APPLICATIONS

S. R. T. M. University
01.2001

B.SC - COMPUTER APPLICATIONS

Dr. B.A.M. University
01.1999

Skills

  • Portfolio Management
  • Cost Management
  • Time Management
  • Scope Management
  • IT Stakeholder Management
  • Business Stakeholder Management
  • Agile Methodologies
  • Team Building
  • Mentoring
  • C-Level Communications
  • Presentations
  • DevOps Tools
  • Urban Code Deploy
  • GitHub
  • Jenkins
  • Prometheus
  • Grafana
  • Nexus Repository Manager
  • TIBCO BW
  • TIBCO EMS
  • JIRA
  • UC4
  • Automic
  • ServiceNow
  • Delphix Administration
  • IHS Markit EDM
  • Oracle Enterprise Data Warehouse
  • Oracle e-Business Suite 11i
  • Oracle e-Business Suite R12
  • GL
  • AP
  • AR
  • FA
  • AOL
  • SYSADMIN
  • Inventory Management
  • Order Management
  • SPP
  • MS SQL
  • Oracle 11g
  • Oracle 12
  • Win 2012 Servers
  • Win 2016 Servers
  • Program Management
  • Project Management
  • IT Service Management
  • Release Management
  • Strategic Planning
  • Strategic Analysis
  • Change Management
  • Vendor Management
  • Project Recovery
  • Risk Management
  • Quality Management
  • Compliance Management
  • Audit Management
  • Business Intelligence
  • Informatica
  • Software development lifecycle
  • Stakeholder management
  • Continuous integration
  • Continuous deployment
  • Flexible and adaptable
  • Team leadership and direction
  • Critical thinking
  • Verbal and written communication
  • Scheduling and planning
  • Detail-oriented

Certification

ITIL Foundation, 2011

Accomplishments

  • Service and Commitment Award TCS 2017 and 2012
  • Credentials of receiving excellence PEER Awards from USA counterpart for excellent service, team player, process improvement
  • Accredited for receiving appreciations from Onsite Directors, Vice President and Group Vice President on several projects delivered from offshore centre
  • Got appreciations from Client Managing Directors, Directors, Program Managers, Sr. Application Managers, Product Owners, Scrum Master, Consumers, Business Team
  • Successfully delivered Two Critical projects in 19 months which had challenges in engaging different teams from 5 different time zones

Languages

English
Hindi
Marathi

Hobbies and Interests

  • Listening to classical Music
  • Watching comedy movies
  • Community involvement
  • Reading

Disclaimer

02/02/23, Markham, ON, Sandeep K

Expertiseexperience

  • Program and Project Management
  • IT Service Management
  • Release management
  • Strategic Planning/Analysis
  • Change Management
  • Vendor Management
  • Project Recovery
  • Risk Management
  • Quality Management
  • Compliance and audit Management

Interests

  • I enjoy cooking for friends and family gatherings
  • Music

Timeline

Sr. Release Program Manager

Cooperators
04.2023 - Current

IT Release Manager

NTT Data Inc
05.2022 - 04.2023

IT Release Manager

TATA Consultancy Services (TCS)
06.2020 - 05.2022

IT Release Manager

TATA Consultancy Services
04.2018 - 06.2020

IT Account Manager

TATA Consultancy Services
02.2016 - 04.2018

IT Program Manager

TATA Consultancy Services
07.2014 - 02.2016

Technical Program Manager

TATA Consultancy Services
02.2012 - 06.2014

Project Lead/Project Manager

TATA Consultancy Services
12.2007 - 01.2012

Sr. Software Engineer

Retail FullServe (Formally SUPERVALU Services India) A- TCS Company
03.2005 - 08.2006

Software Engineer

MindTree Consulting Pvt. Ltd
09.2004 - 03.2005

Software Engineer

Caritor India Private Limited
09.2004 - 03.2005

Lecturer, Computer Science

Yeshwant Mahavidyalaya
04.2002 - 08.2004

B.SC - COMPUTER APPLICATIONS

Dr. B.A.M. University

M.SC. - COMPUTER APPLICATIONS

S. R. T. M. University
SANDEEP KURUMBHATTE