Sandeep Kumar
Abbotsford,BC
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Wireless Wave
Abbotsford, BC
03.2023 - Current
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Sales management involves setting goals, developing strategies, monitoring performance, and motivating the sales team to achieve business objectives.
- Customer Relationship Management (CRM) involves managing interactions with customers to enhance satisfaction, loyalty, and business growth using strategies and tools.
Professinal Cleaner
Good Fella Cleaning Ltd
Abbotsford, BC
07.2022 - Current
- Reduced cleaning time significantly while maintaining company quality standards.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Sanitized frequented areas and equipment using approved supplies.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Maintained safety protocols through safe handling of equipment and chemicals.
- Responded to emergency cleaning requests to meet client expectations.
Cook
Seven Eleven
Abbotsford, BC
05.2021 - 12.2022
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Regulated oven, broiler and roaster operations for cooking at correct temperatures.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Security Worker
A Star Security Services Ltd. Company
Abbotsford, BC
07.2021 - 02.2022
- Responded to emergency situations and implemented both verbal and physical de-escalation strategies.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Monitored access control systems and key code records for suspicious activities.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Provided friendly and professional assistance to employees, visitors and customers.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
Pharmaceutical Sales Representative
Chawla Hospital
Faridkot, Punjab
06.2019 - 12.2020
- Scheduled appointments with medical professionals to sell specific products.
- Educated clients on product benefits and provided demonstrations.
- Educated customers on product features and technical details to highlight benefits.
- Planned and followed through with inventory management for each store.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
Education
Associate of Arts - General Studies
Coquitlam College
Coquitlam, BC12-2022
High School Diploma -
Dashmesh Public School
Faridkot, Punjab03-2019
Skills
- Microsoft Office expertise
- Product and service knowledge
- Customer Relationship Management (CRM)
- Strategic Planning
- Orientation and training
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Certification
- Certified Food Safe
- Occupational First Aid Level 1 Certified
- Basic Security Training
References
References available upon request.
Timeline
Assistant Manager
Wireless Wave
03.2023 - Current
Professinal Cleaner
Good Fella Cleaning Ltd
07.2022 - Current
Security Worker
A Star Security Services Ltd. Company
07.2021 - 02.2022
Cook
Seven Eleven
05.2021 - 12.2022
Pharmaceutical Sales Representative
Chawla Hospital
06.2019 - 12.2020
Associate of Arts - General Studies
Coquitlam College
High School Diploma -
Dashmesh Public School
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