Summary
Overview
Work History
Education
Timeline
Generic

Sandeep Kaur Ranu

Brampton,Canada

Summary

Punctual and hard worker Front End Associate with solid background in Hospitality environments. Satisfies customers with exceptional service. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced with leading teams in fast-paced environment, ensuring smooth daily operations. Utilizes strong leadership and communication skills to maintain high standards and address challenges. Track record of fostering team collaboration and achieving consistent results.

Overview

5
5
years of professional experience

Work History

Supervisor

Wingstop Restaurant
01.2025 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.

Team Member

Amazon Warehouse
11.2023 - 01.2024
  • Assisted customers with product selection and ordering process.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Provided customer service support to ensure satisfaction.

Picking Packing

DSV Warehouse
08.2023 - 11.2023
  • Followed picking and packing specifications for each type of product.
  • Optimized warehouse layout and storage configurations to improve picking and replenishment efficiency.
  • Collected, extracted and entered data with high degree of accuracy.
  • Reviewed incoming packing lists and freight bills to verify matches to purchase orders.

Cook and Cashier

Pizza Depot
01.2023 - 07.2023
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces, and emptying trash cans.
  • Planned menus based on customer preferences, nutritional value, and budget constraints.
  • Checked quality of ingredients before use to ensure freshness.

Guest Service Representative

The Desert Club
01.2021 - 08.2022
  • Took reservations over the phone and through email, recording guest information in computer system and verifying details.
  • Responded to guest inquiries, complaints, special requests to increase customer satisfaction.

Education

Bachelor of Arts -

Punjabi University
Patiala, IND
05-2020

Hospitality Management

Loyalist College
Toronto, North York
08-2024

Timeline

Supervisor

Wingstop Restaurant
01.2025 - Current

Team Member

Amazon Warehouse
11.2023 - 01.2024

Picking Packing

DSV Warehouse
08.2023 - 11.2023

Cook and Cashier

Pizza Depot
01.2023 - 07.2023

Guest Service Representative

The Desert Club
01.2021 - 08.2022

Bachelor of Arts -

Punjabi University

Hospitality Management

Loyalist College
Sandeep Kaur Ranu