Sandeep Kaur
Kitchener,ON
Summary
Results-oriented financial advisor with strong skills in customer relations and problem-solving. Delivered effective financial planning and wealth management solutions while improving team performance and client satisfaction. Enhanced office efficiency and coordination through strategic administrative support.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Business Support Administrator, Securitas
SunLife Financial
Waterloo, Ontario
10.2020 - Current
- Coordinated scheduling and logistics for team meetings and events, ensuring smooth operations.
- Resolved incoming customer inquiries regarding products and services, enhancing customer satisfaction.
- Applied strong problem-solving skills to efficiently resolve issues, contributing to team effectiveness.
- Verified identification of interview candidates via Teams meetings, connecting them with hiring managers.
- Distributed tenant memo emails to required personnel in a timely manner.
Restaurant General Manager
Soul Foods Canada
Guelph, Canada
04.2019 - 01.2026
- Managed daily restaurant operations, ensuring compliance with company standards to enhance overall service quality and guest satisfaction.
- Trained service team members on suggestive selling practices, resulting in increased sales of beverages, appetizers, add-ons, and desserts.
- Evaluated team member performance regularly, providing constructive feedback that fostered professional development and improved team engagement.
Coordinator
Nirogam
Amritsar
07.2016 - 04.2017
- Coordinated patient appointments and facilitated follow-ups with healthcare providers, enhancing overall patient care.
- Educated patients on medical resources and assisted in accessing community assistance programs, increasing support availability.
- Resolved issues efficiently, demonstrating problem-solving skills that streamlined operations.
Education
Business -
Conestoga College
Kitchener, On04-2019
Bachelors of Commerce -
Guru Nanak Dev University
Amritsar, Punjab, India04-2016
Skills
- Customer Relations
- Meeting coordination
- Operational efficiency
- Data management
- Financial forecasting
- Financial forecasting
- Team leadership
- Customer engagement
- Effective communication
- Adaptability
- Microsoft Office
Languages
- English
- Hindi
- Punjabi
Certification
- Investments Funds in Canada(IFIC)
Timeline
Business Support Administrator, Securitas
SunLife Financial
10.2020 - Current
Restaurant General Manager
Soul Foods Canada
04.2019 - 01.2026
Coordinator
Nirogam
07.2016 - 04.2017
Business -
Conestoga College
Bachelors of Commerce -
Guru Nanak Dev University