Experienced with providing compassionate assistance and support to community members. Utilizes effective communication and active listening to understand and address individual needs. Track record of successfully implementing tailored support plans and crisis intervention strategies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Community Support Worker/ Specialized caregiver
Axis Family resources
10.2021 - Current
Worked 24-hour support shifts to promote a positive and healthy environment that supports the person served towards achieving educational, social, and recreational goals while focusing on daily life skills development.
Assisted clients with activities of daily living, promoting independence and quality of life.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted patients with Administering medications.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Transported individuals to events and activities, medical appointments, and shopping trips.
Documented detailed daily reports on each client''s progress,informing adjustments in care plans when necessary.
Practicum Student
University Hospital of Northern British Columbia
01.2025 - 04.2025
Conducted client assessments in hospital and community settings under supervision, including cognitive and capacity assessments.
Participated in home visits, hospital rounds, and interdisciplinary team meetings to support client care planning.
Supported older adult clients experiencing cognitive decline, mental health challenges, and complex social issues.
Assisted with discharge planning, long-term care referrals, and resource navigation for clients and families.
Maintained accurate documentation of client interactions and assessments in electronic medical records, with supervisor review and feedback.
Referred clients to appropriate community resources such as Meals on Wheels, housekeeping services, and tax clinics.
Collaborated with various hospital units including Maternity/NICU, PCMU, Renal Clinic, Family Medicine Unit, and Pain Clinic to understand diverse social work roles.
Applied social work theories to practice while addressing ethical dilemmas and advocating for client self-determination and well-being.
Demonstrated professionalism through punctuality, adherence to dress code, and respectful communication with clients, families, and healthcare staff.
Adult/Youth Care Worker
Milieu Children and Family Services
04.2019 - 06.2023
Worked with youth and adults with behavioral challenges and developmental disabilities. Supported youth in following scheduled routines, learning life skills, budgeting expenses, setting healthy boundaries, public interactions, community outings, and accessing services in the community. Identified crisis-causing problems and used deescalating procedures in appropriate situations. On occasions of escalations or potential harm to employees or clients, used mandt techniques to redirect clients and to protect them from self-harm and potential harm to coworkers. Daily tasks on shift included tracking transitions from one activity to next throughout the shift, writing behavior charts, sleep charts, food intake charts, daily contact logs, and general/Critical incident reports when necessary.
Helped build important life skills such as cooking and cleaning.
Monitored client medications and adherence to individual treatment plans.
Administered medications according to prescribed protocols, ensuring proper dosage and adherence to schedules.
Fostered a positive living environment, promoting independence and encouraging socialization among residents.
Handled emergency situations with a calm and focused demeanor, following established protocols to ensure resident safety.
Conducted regular safety checks within the residential facility, identifying potential hazards and addressing them promptly.
Advocated for resident rights within the facility setting, promoting autonomy whenever possible while balancing safety concerns.
Maintained accurate documentation of resident progress, incidents, and communication with family members or guardians.
Practicum Student | Supervised by Andrew Johnson
Blue Pine Clinic
01.2023 - 04.2023
Developed strong client-centered care skills by building empathetic, supportive, and trusting relationships with clients from diverse backgrounds.
Demonstrated advanced active listening and effective verbal and non-verbal communication skills during one-on-one client sessions and interdisciplinary team meetings.
Gained proficiency in accurate and timely social work documentation, including progress notes, case summaries, and assessments.
Supported clients in navigating sensitive issues such as grief, loss, trauma, and chronic illness within a healthcare setting.
Conducted mental status assessments under supervision, contributing to care planning and referrals to appropriate community and clinical resources.
Developed skills in crisis intervention, conflict resolution, and emotional regulation while working with clients experiencing acute stress or loss.
Gained understanding of healthcare system navigation, including referrals, discharge planning, and community resource coordination for clients with complex care needs.
Education
Diploma - Social Service Worker
College of New Caledonia
04.2019
Bachelor of Social Work - Social Work
University of Northern BC
Prince George, BC
05-2025
Skills
Health and safety awareness
Multicultural sensitivity
Confidentiality and privacy
Problem-solving
Punctual and reliable
Life skills development
Energetic and enthusiastic
Personal hygiene assistance
Work Planning and Prioritization
Interpersonal relationship
Respectful and compassionate
Time management
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
First Aid level 1 certificate.
Food safety certificate.
Violence Prevention Classroom Training
Provincial Code Red – Fire Safety Training (Acute & LTC Facilities)
Specialized Caregiver Support and Community Support Worker at AXIS-Family ResourcesSpecialized Caregiver Support and Community Support Worker at AXIS-Family Resources