Loveleen Kaur Saini
Winnipeg
Summary
An enthusiastic employee with a great customer focused attitude eager to apply time management and organizational skills in various environments. Seeking a challenging position in a reputable organization to expand my learnings, knowledge, and skills.
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Dollarama
02.2025 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Store Manager
Dollarama
09.2024 - 10.2024
Host and Expo
Smitty's Restaurant & Lounge
05.2024 - 09.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Assistant Store Manager
Dollarama
12.2023 - 09.2024
Team Leader
Dollarama
06.2021 - 12.2023
- Responsibilities:
- Work with customer service to handle escalated customer issues
- Manage team workload to reach targets for specific tasks
- Merchandise, clearly labeling items, and arranging according to size or colour
- Handle seasonal aisles, setup, fill and change according to the seasons
- Keep work areas clean, neat, and free of safety hazards to maximize efficiency
- A part of an Annual Inventory team: count all the inventory, save all the records, and audit the mistakes
Cashier
Dollarama
09.2019 - 06.2021
Education
Business Technology Management - undefined
Red River College
Winnipeg, ManitobaSkills
- Honesty
- Strong customer service focus
- Team oriented
- Proficiency with Microsoft office
- Communication both written and verbal
- Problem-solving
- Team building and leadership
- Customer service and engagement
- POS systems
- Employee scheduling
- Hiring and training
- Work Planning and Prioritization
- Goals and performance
Languages
English
Full Professional
Punjabi
Native or Bilingual
Certification
Food Handler certificate
Timeline
Assistant Store Manager
Dollarama
02.2025 - Current
Store Manager
Dollarama
09.2024 - 10.2024
Host and Expo
Smitty's Restaurant & Lounge
05.2024 - 09.2024
Assistant Store Manager
Dollarama
12.2023 - 09.2024
Team Leader
Dollarama
06.2021 - 12.2023
Cashier
Dollarama
09.2019 - 06.2021
Business Technology Management - undefined
Red River College
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