Sandeep Kaur
Brampton,ON
Summary
Compassionate and organized professional with experience at Bramalea Retirement Residence as a student, adept at providing emotional support and medical assistance under supervision . Proven ability to resolve conflicts as a Customer Service. First Aid and CPR certified, with excellent communication skills and a commitment to client well-being.
Overview
1
1
year of professional experience
Work History
Student Intern
Bramalea Retirement Residence
11.2024 - 01.2025
- Provide emotional support, advice, life-planning information, and medical assistance to clients
- Help clients with everyday tasks, such as eating, exercising, bathing, and using the bathroom
- Teach family members and friends how to take care of the client
- Explain a doctor's diagnosis and treatment plan
- Encourage clients to join community groups, take part in counselling and treatment programs, and complete social activities
Customer Service Representative
Popular Pizza
08.2023 - 07.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Central College of Business And Technology
Mississauga, ONSkills
- First Aid and CPR certified
- Excellent communication and interpersonal skills
- Dedicated and compassionate
- Organized and detail- oriented
- Able to multi- task and manage time efficiently
- Competent in using computers and other technology
Languages
English
Hindi
Punjabi
Timeline
Student Intern
Bramalea Retirement Residence
11.2024 - 01.2025
Customer Service Representative
Popular Pizza
08.2023 - 07.2024
High School Diploma -
Central College of Business And Technology
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