SANDEEP KAUR
Caledon,ON
Summary
Dynamic and dedicated professional with extensive experience at Orane International School of Beauty & Wellness, excelling in Nail Care and Esthetics. Proven ability in customer service through effective communication and personalized care.
Overview
4
4
years of professional experience
Work History
Nail Technician
Orane International School of Beauty & Wellness
06.2024 - 12.2024
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Provided high-quality manicure and pedicure services to maintain client loyalty.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
- Established strong client relationships through exceptional customer service and communication skills.
- Offered advice and recommended products to improve and maintain nails.
Customer Service Representative
Orane International School of Beauty & Wellness
02.2024 - 06.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Standard Esthetician
Aliza Professional Ladies Salon
07.2020 - 12.2021
- Enhanced skin health with customized facial treatments, focusing on deep cleansing and hydration techniques.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health.
Education
Associate of Arts - Nail Technician
Orane International School of Beauty And Wellness
Kapurthala, India12-2023
Skills
- Acrylic nails
- Nail extensions
- Gel application
- Eyebrow shaping and tinting
- Waxing and threading
- Customer service
- Complaint handling
Languages
English
Punjabi
Hindi
Timeline
Nail Technician
Orane International School of Beauty & Wellness
06.2024 - 12.2024
Customer Service Representative
Orane International School of Beauty & Wellness
02.2024 - 06.2024
Standard Esthetician
Aliza Professional Ladies Salon
07.2020 - 12.2021
Associate of Arts - Nail Technician
Orane International School of Beauty And Wellness
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