SANDEEP KAUR
Edmonton,AB
Summary
Skilled Pharmacy Assistant brings years of experience in pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of backgrounds.
Overview
5
5
years of professional experience
Work History
Pharmacy Assistant
Innomar Pharmacy
02.2024 - 08.2024
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
PHARMACY ASSISTANT
DRUG MART
01.2023 - 01.2024
- Greeted customers and responded to questions with friendly, knowledgeable assistance
- Answered telephones and provided information about order status, store hours and pharmacy procedures
- Merchandised over-the-counter goods and rotated stock
- Received incoming supplies and stocked in correct locations
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues
- Assisted pharmacy staff with preparing medications and filling orders
- Counted and labeled prescriptions with correct item and quantity
- Updated computer system with current customer, payment and inventory information
- Provided excellent customer service by answering questions regarding prescriptions, over-the-counter medications, and health products
- Accurately entered patient information into the pharmacy database
- Filled prescriptions accurately according to physician instructions and state laws.
ASSISTANT MANAGER
DOMINOS'S PIZZA - Fort St. John
06.2019 - 01.2023
- Placed filled prescriptions in appropriate containers for immediate or future sale
- Processed prescription refill authorization requests and entered responses from providers into pharmacy database
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Education
COMPLETED COURSEWORK TOWARDS BUSINESS MANAGEMENT -
NORTHERN LIGHTS - Fort St. John, BC
COMPLETED COURSEWORK TOWARDS BACHELOR IN PHARMACY -
G.H.G KHALSA COLLEGE - India
Skills
- Drug Classification Knowledge
- Medication labels
- Resolving Complaints
- Document filing
- Organizing supplies
- Drug Inventory Control
- Insurance Billing
- Secure storage of medications
- Customer Service
- Organizational Skills
- Teamwork and Collaboration
- Problem-Solving
- Excellent Communication
- Cash Handling
- Active Listening
- Attention to Detail
- Critical Thinking
Languages
English
Full Professional
References
- Mandeep Kaur, Primary care assistant, +1 (250) 329-8094
- Jitesh Rajan, Staffing Clerk, 250-263-5928
Timeline
Pharmacy Assistant
Innomar Pharmacy
02.2024 - 08.2024
PHARMACY ASSISTANT
DRUG MART
01.2023 - 01.2024
ASSISTANT MANAGER
DOMINOS'S PIZZA - Fort St. John
06.2019 - 01.2023
COMPLETED COURSEWORK TOWARDS BUSINESS MANAGEMENT -
NORTHERN LIGHTS - Fort St. John, BC
COMPLETED COURSEWORK TOWARDS BACHELOR IN PHARMACY -
G.H.G KHALSA COLLEGE - India
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