“Customer Service professional with almost 3 years of experience in
delivering exceptional support to customers in fast-paced environments.
Skilled in resolving complex inquiries, handling escalations, and ensuring
customer satisfaction through excellent communication and problem-
solving abilities. Proven track record of building strong customer
relationships and improving service processes."
• Provided training for new security personnel on safety protocols and emergency response plans.
• Collaborate with property management and law enforcement to address security concerns and implement improvements.
• Security Monitoring: Maintain vigilance over the property, ensuring all
access points are secure and monitoring CCTV systems for suspicious
activity
• Guest Assistance: Greet and assist residents and their guests upon
arrival, ensuring smooth entry and providing information or directions
as needed
• Package Management: Receive and log incoming packages, notify
residents of deliveries, and ensure safe storage until pickup or delivery
• Emergency Response: Be prepared to respond to emergencies such as fire
alarms, medical incidents, or building evacuations, coordinating with
emergency services if necessary
• Building Inspections: Conduct regular patrols to inspect common areas,
identify any maintenance issues or safety hazards, and report findings to
management or maintenance staff