SANDEEP KAUR

• Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
• Demonstrated strong attention to detail when preparing customized compound medications per pharmacist instructions meeting the unique needs of individual patients.
• Mentored new pharmacy technicians during their training period, fostering a supportive team atmosphere focused on delivering quality patient care.
• Maintained a clean and safe work environment, adhering to established guidelines for infection control and hazardous waste management.
• Effectively managed high-pressure situations by prioritizing tasks focusing on time-sensitive needs.
• Communicated with insurance companies resolving billing issues promoting seamless coverage for customers.
• Ensured accurate dosage calculations and proper labeling of medications, improving overall patient safety.
• Provided exceptional customer service, addressing concerns and answering questions about medications and treatment plans.
• Managed medication inventory levels effectively, conducting periodic audits to ensure accuracy and prevent shortages or wastage.
• Contributed to successful regulatory inspections by following all policies related to controlled substances handling procedures and documentation requirements.
• Assisted customers in selecting over-the-counter medications, offering guidance on appropriate usage and dosages.
• Consistently met established productivity goals while maintaining strict adherence to quality standards for medication preparation and dispensing processes.
• Developed strong relationships with patients through compassionate approach to care delivery, resulting in increased satisfaction scores.
• Served as a reliable resource for physicians regarding prescription clarification requests, promoting efficient communication between healthcare professionals.
• Served as a liaison between pharmacists and nursing staff in hospital settings ensuring accurate medication administration to patients.
• Completed continuing education courses regularly, staying up-to-date on the latest pharmaceutical advancements and best practices in the field.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

· Verifying technical aspects of the specialty prescription drugs as per the set guidelines using Kroll.

· Conducting product verification on all prescriptions prepared to ensure accuracy and completeness of all prescription orders prior to delivery using online systems.

· Handling of speciality pharmaceutical drugs such as oncology drugs, ophthalmic formulations.

· Following proper cold chain procedures.

· Supporting the pharmacy team with inventory management and reconciliation.

· Completing recall procedures for pharmaceutical products as required.

· Transferring Rx orders as requested.

· Receiving verbal prescription as per applicable laws and regulations.

· Performing all acts under the expanded scope of Pharmacy practice.

· Processing and preparing medications in the form of compliance packages using Synmed ULTRA, Synmed XF and VBM.

· Assisting the Pharmacist in preparing the drug prescription orders as required.

· Ensuring proper documentation procedures are followed.

• Kept pharmacy counter and related areas clean, neat and organized.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
• Delivered exceptional customer service through active listening skills and addressing concerns promptly.
• Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
• Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.

• Cultivated warm relationships with regular customers.
• Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
• Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
• Greeted new customers, discussed specials, and took drink orders.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.