Sandeep Kaur
Ottawa,ON
Summary
Dynamic leader with a proven track record at UPS, enhancing operational efficiency and team performance. Excelled in strategic planning and customer service, boosting monthly sales by 45%. Skilled in financial management and staff development, consistently prioritizing safety and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Transportation Manager
Northstar Trucklines
Toronto, Canada
04.2024 - Current
- Plan, organize, direct, control and evaluate the operations of a transportation company.
- Set operations policies and standards, including determination of safety procedures for the handling of dangerous goods, and ensure compliance with transport regulations.
- Oversee the dispatch, maintenance, and service of vehicles, vessels, or aircraft.
- Control the company or departmental budget, including acquisitions
- Monitor the company's or department's performance, prepare reports for senior management, and plan for changes to schedules and policies.s
- Recruit personnel and oversee their training
Internal Operations Specialist
FSR Residential
Mississauga, Canada
05.2023 - 02.2024
- Preparation of all correspondence requested by Operations through our ticketing platform
- Implemented new strategies to streamline operations, significantly improving efficiency
- Ensure that all correspondence is distributed in the manner required
- Invoice for all necessary chargebacks and submit to Billing
- Save all final correspondence in the client folder
- Preparation of all record requests as requested by Operations, ensuring that all responses are sent within the timeline set out in the Condominium Act
Operational Supervisor - Pre Load and Local Sort
UPS
Burlington, Canada
10.2021 - 04.2023
- Managed day-to-day operations of pre-load and local sort departments, overseeing a team of 45 to 50 employees
- Led safety training sessions and enforced strict adherence to safety protocols, resulting in zero workplace accidents during tenure
- Supervised different departments such as admins teams, shunting teams, air teams, and ODC teams
- Experience in Operating multiple locations to cover site supervisors in Burlington, Stoney Creek, and St
- Catharines
- Excellence in decision-making under pressure, confidently prioritizing tasks and ensuring to meet deadlines
Store Manager
Gino's Pizza
Burlington, Canada
01.2020 - 07.2021
- Oversaw all aspects of store operations, including inventory management, sales, customer service, and staff supervision
- Implemented strategic marketing initiatives that increased monthly sales by 45%
- Conducted regular inventory audits and optimized stock levels to minimize waste and improve profitability
- Expertly led two supervisors and a team of 30 employees, ensuring compliance with all safety standards and procedures
- Managed the task of profit and loss statements, oversaw budgeting, and performed staff planning according to workflow
- Performed strong decision-making skills under pressure of high workflow, prioritized tasks with confidence and ensured for customer's exceptional experiences
- Effectively recruited, expertly trained, and skillfully retained a high-performing team while consistently prioritizing the needs and expectations of our valued customers
Education
Diploma - Business
Humber college
Toronto08.2020
Post Graduate Diploma - Computers Application
Khalsa College
Punjab, India08.2018
Bachelor's - Arts
BNSM College
Punjab, India05.2015
Skills
- Team Leadership
- Operational Excellence
- Customer Service
- Financial Management
- Inventory Control
- Strategic Planning
- Staff Development and Coaching
- Safety Compliance
- Budgeting and Cost Control
- Sales and Marketing
Additionalinformation
Holds Valid G Driver's License, Open to travel different locations if required
Timeline
Transportation Manager
Northstar Trucklines
04.2024 - Current
Internal Operations Specialist
FSR Residential
05.2023 - 02.2024
Operational Supervisor - Pre Load and Local Sort
UPS
10.2021 - 04.2023
Store Manager
Gino's Pizza
01.2020 - 07.2021
Diploma - Business
Humber college
Post Graduate Diploma - Computers Application
Khalsa College
Bachelor's - Arts
BNSM College
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