Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
8
8
years of professional experience
Work History
Operations Coordinator
VirkHospital
07.2021 - 03.2023
Worked with vendors to make purchases and reconcile invoices.
Collaborated with area managers to evaluate needs and optimize operational plans.
Maximized resource utilization by monitoring staff schedules and allocating tasks.
Retail Worker
Vishal Mega Mart
03.2019 - 08.2019
Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
Helped customers complete purchases, locate items, and join reward programs.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Store Supervisor
Drug Store Health Mart Pharmacy
06.2015 - 12.2015
Streamlined prescription processing with accurate data entry and verification of patient information.
Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Supervised daily operations by directing customer service, inventory and sales operations.
Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
Education
Post-Baccalaureate Diploma in Occupational Health - Health Care Management
Cape Breton University
Sydney, None
Bachelor of Science - Operation Theatre Technology
Maharishi Markandeshwar (Deemed To Be Universitry)
Mullana, Ambala, Haryana
05.2020
Diploma in Pharmacy - Pharmacy Technician
BPS Mahila Polytechnic Kanya Gurukul
Khanpur Kalan , Sonepat
12.2015
Skills
Customer engagement
Effective communication
Product restocking
Inventory tracking
Conflict resolution techniques
Complex Problem-solving
Friendly and helpful
Problem-solving abilities
Honest and dependable
Timeline
Operations Coordinator
VirkHospital
07.2021 - 03.2023
Retail Worker
Vishal Mega Mart
03.2019 - 08.2019
Store Supervisor
Drug Store Health Mart Pharmacy
06.2015 - 12.2015
Post-Baccalaureate Diploma in Occupational Health - Health Care Management
Cape Breton University
Bachelor of Science - Operation Theatre Technology
Maharishi Markandeshwar (Deemed To Be Universitry)