Sandeep Kaur
Peterborough,Canada
Summary
High-performing Chef offering Two years of restaurant experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams. Having studies in Zoology under Bio-sciences.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Mary Brown's Chicken & Taters
08.2023 - 02.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Chef
Restaurant
11.2020 - 05.2023
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Collaborated with staff members to create meals for large banquets.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Education
Bachelor of Science - Zoology
Lovely Professional University
05.2020
High School Diploma -
Police Dav Public School
05.2016
Skills
- Process Improvement
- Waste Control
- Food Plating and Presentation
- Fine Dining Expertise
- Menu Planning
- Verbal and Written Communication
- Food Inventories
- Progress Monitoring
- Individualized Support
- Time Management
- Workflow Processes
- Microsoft Office
- Supervision Abilities
Timeline
Customer Service Representative
Mary Brown's Chicken & Taters
08.2023 - 02.2024
Chef
Restaurant
11.2020 - 05.2023
High School Diploma -
Police Dav Public School
Bachelor of Science - Zoology
Lovely Professional University
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