Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sandeep Kaur

Sandeep Kaur

Fredericton,NB

Summary

Dedicated and results-oriented customer service professional in providing exceptional support and resolving customer issues efficiently. Skilled in communication, problem-solving, and fostering strong customer relationships. Proven ability to handle high-pressure situations, multitask, and meet deadlines.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Park Inn by Radisson
Markham, ON
08.2023 - 07.2024

Greeting Guests: Welcome and assist guests with check-in, providing information about the hotel.

Check-in/Check-out: Process registrations, assign rooms, and handle payments efficiently.

Reservation Management: Manage bookings and maintain accurate room availability records.

Customer Service: Address guest inquiries and requests promptly and professionally.

Communication: Coordinate with other hotel staff and relay messages to guests.

Problem Resolution: Handle guest complaints diplomatically and seek solutions.

Cash Handling: Process payments accurately and maintain a balanced cash drawer.

Kitchen Assistant

Cholebature.ca
188 Main Street South, Brampton , ON L6W2E2
04.2022 - 04.2023

Customer Service: Provide friendly and efficient service to customers, taking orders accurately, handling payments, and ensuring customer satisfaction.

Food Preparation: Prepare and assemble food items according to the restaurant standards, following proper procedures for cooking, packaging, and serving.

Cleanliness and Hygiene: Maintain cleanliness and hygiene standards in the restaurant, including food preparation areas, dining areas, and restrooms, to ensure a safe and pleasant environment for customers.

Education

Tourism - Hospitality And Tourism Management

Georgian College of Applied Arts And Technology
Barrie, ON
08.2023

Skills

  • Complex Problem-Solving
  • Coordination
  • Team Leadership
  • Greeting and Seating Clients
  • Attention to Detail
  • Punctual and Reliable
  • Verbal and written communication
  • Customer and client relations
  • Mail handling
  • Multi-line telephone operation
  • Document Management

Timeline

Front Desk Receptionist

Park Inn by Radisson
08.2023 - 07.2024

Kitchen Assistant

Cholebature.ca
04.2022 - 04.2023

Tourism - Hospitality And Tourism Management

Georgian College of Applied Arts And Technology
Sandeep Kaur