To secure a challenging position in the hospitality industry where my interpersonal skills and commitment to providing outstanding guest service can be utilized effectively.
Overview
4
4
years of professional experience
Work History
Food and Beverage Server
Food Bank
Barrie, ON
12.2022 - 01.2024
Provided attentive service to guests, ensuring a positive dining experience.
Took orders accurately and efficiently, adhering to restaurant standards.
Knowledgeably answered questions about menu items and made recommendations.
Maintained cleanliness and organization of dining areas.
Front Desk Agent
Aroma Hotel
Chandigarh, Punjab
01.2020 - 10.2022
Greet and check-in guests in a professional and friendly manner.
Handle reservations, cancellations, and guest inquiries using [Reservation System].
Ensure accurate billing and payments, resolving discrepancies promptly.
Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Education
No Degree - Project Management
Flair Collage of Management And Technology
Bachelors' - Hospitality Management
PTU UNIVERSITY
Jalander
04.2018
Skills
Customer service excellence
Strong communication and interpersonal skills
Ability to work effectively in a team
Proficient in reservation management systems (mention specific systems if applicable)